Staff was excellent, room very comfy. The breakfast was outstanding. Also location was very good.

Staff was incredibly friendly and helpful.

Would be nice if y’all took cash

This place is very convenient to the freeways with easy to get around. The staff is very nice and it is very clean and the morning breakfast is nice. I only complain to visit we would put in a working that was right next to the kitchen and the first floor and it was a bit noisy around 6 am. I want ear plugs the second night which made it easier.

Staff was very personable and friendly upon check-in.

Housekeeping needs a little more attention. Crispy chicken bits under the coffee cups in the room by the machine from previous guest. SUPERB front desk service every single day. Excellent access to the main highway and near shops, food, gas, etc. Quiet pool outdoors and hot tub. Under remodel so there's that.

Wonderful staff! Friendly and helpful!

Overall, my stay at this hotel was the best of all the hotels i’ve stayed at all. The staff was very kind and the service was fantastic i would gladly stay at this hotel again for my next trip. :)

It was a good stay. Breakfast was tasty with good variety. It was a bit confusing with the dining area being taped off. Also, when entering our floor the carpet was really dirty. The 2nd day it seemed that there was some vacuuming but it was still trash here and there in the hallways. The security lady seemed to have never moved from the front desk chatting. Not cool.

I was terribly disappointed by this hotel. With all the positive reviews, I expected to find an awesome hotel that is clean and worthy of the rates charged. Well that did not happen. Check in was great, the front desk person was super nice. However, the disappointment began when we opened the door to our room. Filthy, filthy room! The carpet and rug were so stained that I was afraid to take my shoes off. The room was so run down! The furniture looked so old and scuffed up and the desk chair was frayed and ripped. The sofa and sofa chair were disgustingly stained. Everything in that room including the lamps were stained and dirty. I wanted to run out of that room but it was past 10pm and the chance of finding another hotel that late at night would be tough. My entire family was so disappointed, as I was, in the condition of the room and overall cleanliness of the hotel. The swimming pool and breakfast were the only decent things this hotel had to offer. I’ve stayed at nicer and cleaner hotels for less money. Holiday Inn is a no go for me from now on.

Super friendly staff, good clean room, blackout curtains, good AC in room, easy self parking with good visibility from room, bed arrangement with double beds were exactly what I booked and beds were very comfortable. Shower curtain was a bit of a challenge to keep water from getting on the floor because the shower head was not very adjustable and was very high pressure at all settings, but we worked it out okay with minimal fuss and a decent bath mat towel was supplied in addition to extra towels. Mini fridge worked great for refreezing ice packs for small cooler we brought. Complimentary glass of wine and hot wings and French fries (apparently it was National French Fry Day, lol) at check in was a really nice treat after a long drive to get to the hotel. Pretty quiet, but areas of floor in rooms without carpet resounded loudly from our room as well as the floor above, so we tiptoed around late at night, and the guest upstairs did too after 10pm, so it worked out fine. We didn’t visit the pool, but it looked beautiful and well kept when we peeked out at it. Getting out of the parking lot is a little challenging because the freeway exit merged into the access road at the entrance/exit to parking, but loved easy access to the freeway to get around town. Very close to very nice dining. Microwave in room had a crumb inside and bedroom furniture was a little bit worn, but overall we really enjoyed our overnight stay and will definitely be back! Good experience for the price!

Stay was great. Staff is always friendly. Which check in and check out. Very clean!

Very nice

The ladies at the front desk were fantastic.

The trip was awesome it was a good hotel had no complaint no issues good night sleep everything's perfect no drama

Lobby did not look too good because they are fixing the roof over the eating area... besides that the hotel is very nice, very clean and we had a great stay there.

No issues

Super front desk staff. Super housekeeping staff Good breakfast Free laundry!

Clean. Great location. Good value as expected for 2 star hotel.

Great room and very friendly staff. Would definitely go back again.

The room was great, no complaints. I would stay here again for sure.

I’ve been to numerous hotels and many places, but this is the first time I’ve ever slipped going into a shower. The surface of the bathroom was rather slippery and when lifting my other leg to get into the bath, my foot that was in the shower slipped forward after it was planted firmly. I luckily didn’t hit my head, but my leg is still sore from this. I ended up just staying at my friends home the rest of the time. Also, when I got back the beds were not made after using them one and no personal items left on them. Not my best stay and this is probably my last stay at any IHG hotels in the near or distant future.

Nice place, friendly staff!

Super clean, well maintained, excellent beds and friendly staff, very responsive to requests.

Very friendly staff. Let us check in early. Nice breakfast buffet. Comfy bed and clean room.

Great all around

Everyone was really friendly and helpful.

Property was as good as we expected!

Very helpful staff.

Friendly staff, good breakfast. Lobby partially under construction, though.

The staff at the front desk are extremely welcoming. After a long day of driving they offered a complimentary beverage at check in. A couple days later it was national tea day and they offered samples of tea. These aren't necessary, but are a nice touch to welcome guests.

Front desk staff was excellent when we had an issue they handled it immediately. Even with all the construction I was able to get the rest I needed. Location was close enough to St David's, far enough back from the road and enough shopping to keep busy.