I booked 2 days. Arrived and was told there were no “keys” available and had to have a particular gentleman walk me to my room. This same gentleman later told me there was no key’s available for my stay and every time I left and returned I’d have to ask to be let I go my paid for room. I left and went to another HI down on El Dorado the road and had wonderful service and experience. Will stop in El Dorado again should I get that way.

Love how pet friendly this hotel is! Our suite was wonderful and clean. The staff was very helpful. Nice breakfast and easy parking. The air conditioner in our room was really quiet too. The blackout curtains let us sleep in late. Highly recommend!

Great location for the disc golf fans.

Not bad so far

Great for the price

We had multiple issues with our stay. Our room did not have any TV service so it was a long night trying to entertain our daughter who generally watches tv to fall asleep to. We were unable to charge our phones as none of the outlets worked. Front desk staff was notified and was told to call the following week to speak to a manager. I called and spoke to a manager today and was notified that nothing could be done since I booked the hotel room through a 3rd party.

Staff was helpful and friendly. Have stayed here several times. ALways good experience

If you want a roomy place to stay, this is it. The room was twice as big as a regular hotel room. Instead of the usual coffee maker it had a keurig.we had a king size bed and a pull out couch. The room also had a table and two chairs, a desk and there was still lots of room. Everything was clean, the staff was super friendly and the buffet breakfast was delicious!

Everything was exactly what I needed after a long drive

Was really nice! Did have a pool but no hot tub or suana :”( but that’s okay cause my room had a tub! Everything you could possibly need is 4-8 minutes away, super convenient

Room had trash in it. Dust ruffle. In bed filthy and torn. HUGE open rip in window shade. Lots of no dusting or vacuuming. I was appalled and felt dirty after the stay. Bathroom ok but shower curtain needs replacing. Do they clean anymore? Quite frankly I’m not sure the beds were changed. Breakfast ladies tried very hard with what they have. Bless them. Management looked quite vacant in the eyes. They’re for state basketball tournament and it was the only bad thing on an otherwise perfect trip from Nebraska where I truly hope Holiday Inn Express has not sunk to this level of disrepair and neglect. The desk leg was broken and the desk chair seat upholstery shredded! But the trash ! Oh my, this surely can’t be happening, Toto!!!!

One night mid-trip. We chose this hotel because we know we get a good room that is comfy and clean.

Good attention

We had a dog traveling with and they were very accommodating. The pool & exercise room were great, bed was comfortable, breakfast was tasty, staff were friendly and responsive. A great stay after a windy cold drive.

Nice for an overnight stay while traveling. Breakfast options were good, room was clean, bed was comfortable. Only real negative was being on the second floor with people above us…sounded like they were moving furniture half the night…not a very restful sleep.

Clean room and good breakfast.

The heat was going full blast, so the room was extremely hot. Had to run the air conditioner all night

It is close to restaurants, walmart, gas stations and highway

After 3 days on the road, we needed a treat of a comfortable bed in a nice clean hotel and Holiday Inn always deliver.

Nice room, comfortable bed. Woman checking us in could have given us the breakfast hours without our asking, and probably should have told us the rooms don't get cleaned each day. The breakfast room is very nice, with a lot of food choices.

Hotel was clean, nice staff. I would stay again. No problems.

Good

Everything was great!

Average. Breakfast was decent.

Property was okay. Best price at the time we traveled.

Worked for me…

Perfect and the staff was so friendly to me. The room was very clean and nice thank you

Opened my key appointed room to find a couple in a compromised position in bed! So embarrassing!! Closed the door, with luggage in tow went all the way back down to the front desk. Shared with the receptionist that we had just walked into an already occupied room. Her response, "Morning crew had double booked the room." Oddly enough, we had just booked the room online. How did the morning crew do that? She glibly continued to say, "Sorry about that. Here's your keys to another room!" So, DON'T ASSUME you're the only one getting keys to your room. While in the room -- double lock your door. Leaving the room -- take your belongings with you as you never know if this hotel has double booked your room. We left early the following morning as we were not comfortable in leaving our luggage to enjoy the hotels amenities -- the same thing could happen to us! Needless to say, this VERY EMBARRASSING encounter ruined our stay!

We check in they gave us our room and the first thing I noticed is the restroom was not clean and the bed were not made

Nice stay, efficient staff member at check in.

great location. clean

Great stay at this hotel. It is our second stay this month. Friendly helpful staff, very clean rooms, great coffee and breakfast. Free parking. I highly recommend this hotel!