Terrible

The property was very dirty

I almost wasn’t gonna leave this comment, I never experienced actual graffiti in a hotel room before. I regret not taking pictures and posting them on your site and feedback for the most horrific experience I’ve ever had in a hotel.

It was kool

Honestly the floor was stained and torn up. The bathroom door was also torn at the bottom. The water got warm. And the sofa they provided I assume was once a line green. But it is now a blackened in most spots and absolutely Disgusting to look at. The bed has a dip in the middle so sleeping was so awkward. Everything was dusty. It was roomy and hey, there was a roof over my head so I guess it's....decent?

WORST EXPERIENCE The lady in desk is rude and we feel unsafe some men banged our door early in the morning and staff just say sorry to us never again stay in this hotel.

Nothing

Ac didn't work tv remote control didn't work and there is graffiti everywhere strange people hanging out around the place should be $50 at most. Curtains and linens are outdated with stains and duct tape holding them together. Staff and front desk not available after 6pm no phone in the room. Only one working light fixture no light bulbs in the fixtures next to the bed. Huge bug problem roaches and ants everywhere. They are under construction hopefully it will improve.

We booked for non smoking, but gave us smoking. The young guy said that they don’t have non smoking. He then changed his statement after telling him that I booked online for non-smoking and he said that I chose the wrong room. I told him I had asthma but he didn’t care. Even though I have Asthma, we just took the room since it’s Friday and most hotels are booked. When we got to the room, it was terrible. Only 1 light was working and the bathroom light. Graffiti all over the room. Hole and stains on wall and headboard. AC was filthy with no cover. Roaches coming from uncovered AC unit. Broken sockets, no smoke detectors, being that it’s marketed as ‘smoking’ Loud noise of hammering at 7am. See photos of this terrible room.

I did not end up staying due to the cleanliness of the room. Stains on bed spread and sheets. Roaches

Graffiti in the room. Cockroaches present (a few) A budget experience.

I booked a room with jetted tub, after arrival they dint give me the jetted room as mention in my booking description instead asked for extra.

Office is not open if need something,we talk for a little window. The people in the office isn’t agradable

When first pulling up I was skeptical about getting a decent room like I seen in the pictures online. The property seemed pretty active. After checking in which was a smooth process and the people there were very polite, I went to the room. I was amazed how nice the room was. The room was better then what the pictures showed. Completely remodeled room. Everything was new and clean. Bed was very comfortable, the bathroom was a good size I gotta say I was impressed. Idk if all the room are like that but I paid around $115 which was a little more then what I'd hoped for but I don't regret it at least. This place was a good example for "Don't judge a book by it's cover."

Terrible !! They told me I had to pay more at the office for a nicer room . The room was covered in graffiti . I have pictures . I couldn’t cancel because your “system was down “ all night . Horrible experience and a waste of money!!! I didn’t even tstay I’m the hotel I left immediately and haven’t gotten a refund

I ended up walking right out when I seen the room. Shady characters in the parking lot. The too. Was aweful, dirty, not clean, and there was tape off the fire sprinkler. I told the lady at the front desk, but she said because I walked I. The room I could not get a refund. I just turned the key in and left. This is not good for expedia.

The bathroom, Microwave, mirror , table and refrigerator had graffiti all over it

The room was dirty, the bed comforter had stains everywhere. I booked a non smoking room and the whole entire room smelled like cigarettes, the shower, bathtub and the walls shower were nasty. It’s such a wasted of all the remodeling you guys did if you are not maintaining it and keeping it clean.

I reserved a NON smoking room. When I checked in they said I had to pay an extra $30 because that option was not included automatically even if it said that. If I didn’t pay then id be in a smoking room for the night. I paid, went to my room. The sheets had various stains including blood. I went back to the front desk. Demanded a refund for the “non smoking” room, my deposit and left. I called it a loss. Never again

The staff were extremely rude, dog droppings all over the grass, dirty toilet, stains all over the sheets. On top of that the power went out!! The environment is unsafe.

I didn't like it at all

It is falling apart, holes every where, drawers broken, graffiti on the walls, foul smelling. Staff likes to pretend that they don’t know the bad conditions the rooms are in and they won’t do anything about it. False advertisement, the rock a do not look like the pictures they have advertised. Do not stay here, people walking around that look suspicious, hotel is in a very bad unsafe location. Drawers were non existent. Hotel refused to provide refund as if they didn’t know how badly this hotel is and that they are providing false advertisement.

First had to go to walk up window lobby locked, due to the area. Old rooms are horrible and dirty smells like ashtray. The new rooms are ok. To much noise from freeway and also tenants. Don't bother going there, you will not like it. It's a shame a very big hotel with a lot of potential

It was one of the worst hotels I've ever stayed in.

Looking at the exterior, you'd never know the room was updated and super clean. We really missed having a chair and table, but not that big of a deal. The downstairs neighbors had really loud music on and we couldn't hear it in the room. That was impressive.

Cockroaches, smelled like smoke and just loud neighbors. Horrible horrible horrible. Never again!

Disgusting smelled like piss, holes everwhere, roaches

I like their effort of maintaining the room clean, but the room was so destroyed and tagging all over the bathroom walls and there was no hot water. We left 45 minutes after we checked in we couldn't stand the atmosphere of the room it made us feel that we were in a room that was used for people that used drugs.

Room dirty had graffiti all over.

Checked in and left in 30 mins rooms are filthy furniture is stained, graffiti all over. Cabinets are broken, there was a hole in the roof and they “fixed” it with duct tape, water didn’t work. The place is definitely not safe, people selling stuff out of the room. You could not pay me to stay here. Wish I could get a refund I literally wasted my money because I could not stay here, I would not even sit on the bed.

It was a bait and switch reservation. I paid for the room images on their website, only to find out they told me i paid for an old and ugly sub-standaed room. I was told if i wanted the room on the website, I needed to pay $30 more! And, the wanted a "cash" $20 deposit! We had no other choice but to pay. Sray away from this place!!

Dirty disgusting and scary! But you get what you pay for