Staff was very polite and helpful with very rare exception.

We went to this hotel to spend some days with our kids, we were tow families with kids and we enjoy every minutes The water park was emazing and the room was lovley with a pool view and we enjoy it The food was not perfect but you will not get hungrey Overall we liked the hotel and we will come back again

Every thing is very good except eating and WiFi cause you have to buy and bad connection. Staff are very nice, friendly and helpful.

Hotel is very bad Rooms not comfortable Bad smell

Hotel is very badRooms not comfortable Bad smell

nice pool, fun water park with place for toddlers and children, plus a lazy river and water slides for the big kids. The food was good, decent variety, always available with no lines or long waits for anything. We had a small issue with ants in the first room and the manager immediately upgraded us to a new room with a jacuzzi tub outside facing the beach. The kids loved the hotel staff and the tub. plus they had ice cream at the water park every day for the morning snack.

nice pool, fun water park with place for toddlers and children, plus a lazy river and water slides for the big kids. The food was good, decent variety, always available with no lines or long waits for anything. We had a small issue with ants in the first room and the manager immediately upgraded us to a new room with a jacuzzi tub outside facing the beach. The kids loved the hotel staff and the tub. plus they had ice cream at the water park every day for the morning snack.

Very good, clean and nice hotel. Beautiful nature. Hard working staff who are always friendly and attentive. Very good food. Everyting gets top marks.

The family enjoyed the stay. Many activities to do and the food was excellent.

We booked this hotel for our anniversary based on the reviews we read which were so good. So we arrived and checked in and the person who checked us in didn’t bother briefing us about the resort. We walked to our room and to our surprise the bed sheets were not clean. They had made the bed from the previous customers without changing the bedsheets. There was hair all over the bed and pillows. We ask to have them changed and we head outside to relax by the pool. The music is loud and pumping which was fine but then we get approached by at least 7 hotel staff working for the spa, gym, outdoor activities and animation trying to up sell their services. By the third person approaching I was really annoyed as I just wanted to be left alone to sunbathe. They just wouldn’t stop. The following night we wanted to go to soho square for a meal so we asked the taxi desk to arrange a cab for us which he agreed to. 15 min later we walk outside the reception area looking to ask him where the cab is and he tells us he was unable to get a taxi. When we questioned whether he can call another taxi company he says no that’s the only car he uses but we can walk out to the main road and get a cab off the street. Worst of all, although their ads say they have WiFi there was no WiFi in the rooms. Only in the reception area. Not even around the pool or bars. Also WiFi was so weak we couldn’t access many applications and the resort was very large it wasn’t exactly easy to walk over to the reception j

We booked this hotel for our anniversary based on the reviews we read which were so good. So we arrived and checked in and the person who checked us in didn’t bother briefing us about the resort. We walked to our room and to our surprise the bed sheets were not clean. They had made the bed from the previous customers without changing the bedsheets. There was hair all over the bed and pillows. We ask to have them changed and we head outside to relax by the pool. The music is loud and pumping which was fine but then we get approached by at least 7 hotel staff working for the spa, gym, outdoor activities and animation trying to up sell their services. By the third person approaching I was really annoyed as I just wanted to be left alone to sunbathe. They just wouldn’t stop.The following night we wanted to go to soho square for a meal so we asked the taxi desk to arrange a cab for us which he agreed to. 15 min later we walk outside the reception area looking to ask him where the cab is and he tells us he was unable to get a taxi. When we questioned whether he can call another taxi company he says no that’s the only car he uses but we can walk out to the main road and get a cab off the street.Worst of all, although their ads say they have WiFi there was no WiFi in the rooms. Only in the reception area. Not even around the pool or bars. Also WiFi was so weak we couldn’t access many applications and the resort was very large it wasn’t exactly easy to walk over to the reception j

It was fun. Kids loved it. We enjoyed it. We loved the slides and the water games.

It was fun. Kids loved it. We enjoyed it. We loved the slides and the water games.

The hotel is huge with a big waterpark, which is always a hit with the kids! The beach is nice with no waves. very safe for the kids and has amazing corals with plenty of fish to see; don't even have to go too deep to admire the fish. Strongly advise to bring your snorkelling mask as you can spend hours viewing the life under the sea. Also, would strongly recommend beach shoes as you can hurt your feet on the coral. Room was a very good size with a big terrace overlooking the swimming pools and beach. Very nice view to have every day! I was let down by the lobby area and dining area. When you first get to the entrance after the main gate you feel as though there is no reception. the entrance is not great. The dining area feels a bit closed due to low ceilings although there is plenty of seating area. In the room it quickly heats up. The AC is far too strong. Was a battle. The food was ok but not amazing. unfortunately, my kids ended up with the gastro bug during the last few days of the stay. So really need to watch what you're eating. The food is repetitive but you won't go without. Desserts were good with plenty to choose from. Staff on site were all very helpful and great with kids. They are currently expanding the hotel as works were taking place on the beach, which was done swiftly. At the front there is a huge piece of land waiting to be developed which will no doubt improve the front of the hotel. It will be super huge and grand when finished.

The hotel is huge with a big waterpark, which is always a hit with the kids! The beach is nice with no waves. very safe for the kids and has amazing corals with plenty of fish to see; dont even have to go too deep to admire the fish. Strongly advise to bring your snorkelling mask as you can spend hours viewing the life under the sea. Also, would strongly recommend beach shoes as you can hurt your feet on the coral.Room was a very good size with a big terrace overlooking the swimming pools and beach. Very nice view to have every day!I was let down by the lobby area and dining area. When you first get to the entrance after the main gate you feel as though there is no reception. the entrance is not great. The dining area feels a bit closed due to low ceilings although there is plenty of seating area.In the room it quickly heats up. The AC is far too strong. Was a battle.The food was ok but not amazing. unfortunately, my kids ended up with the gastro bug during the last few days of the stay. So really need to watch what youre eating. The food is repetitive but you wont go without. Desserts were good with plenty to choose from.Staff on site were all very helpful and great with kids.They are currently expanding the hotel as works were taking place on the beach, which was done swiftly. At the front there is a huge piece of land waiting to be developed which will no doubt improve the front of the hotel. It will be super huge and grand when finished.

We spent 6 nights at this hotel with my wife and 2 children. It is first time we have been to Sharm. We were looking for a hotel with Aqua park. Therefore we chose this one. The water park was great with many different slides that we enjoyed. The hotel was very nice, lots of trees and lawn and 2 swimming pools. The room was great with one small extra room for kids. One bathroom and slide door to the pool area. The hotel is direct on the beach. The food was good and we have no complain about it. Mini-disco was good at 8:30pm for kids followed by various activities at 9:30 such as belly dancing, acrobatics, etc... Where the hotel can improve: They should arrange shuttle bus to Nama bay, sharm, and Soho square with schedule times and book in advance rather than we have to pay for taxi. The Aqua park is great but they can make medium size slides for children who are 120 cm or less. Somewhere between the big one and the small ones The other issue with the hotel there is very slow WiFi in the lobby and non in the room. I would expect from a five star hotel to have good free wifi in the whole hotel

We spent 6 nights at this hotel with my wife and 2 children. It is first time we have been to Sharm. We were looking for a hotel with Aqua park. Therefore we chose this one. The water park was great with many different slides that we enjoyed.The hotel was very nice, lots of trees and lawn and 2 swimming pools. The room was great with one small extra room for kids. One bathroom and slide door to the pool area.The hotel is direct on the beach.The food was good and we have no complain about it. Mini-disco was good at 8:30pm for kids followed by various activities at 9:30 such as belly dancing, acrobatics, etc...Where the hotel can improve:They should arrange shuttle bus to Nama bay, sharm, and Soho square with schedule times and book in advance rather than we have to pay for taxi.The Aqua park is great but they can make medium size slides for children who are 120 cm or less. Somewhere between the big one and the small onesThe other issue with the hotel there is very slow WiFi in the lobby and non in the room. I would expect from a five star hotel to have good free wifi in the whole hotel

It was great for my family

it was berfect