Staff is polite, room was very clean with a partial view of city which at night looks beautiful. Would stay here again. The bed on the soft side, my back wasn't impressed.

It was nice.

clean place, easy street parking.

I like the host that lady with the pink dread locks she is very kind and respectful

Very nice stuff and they are reasonable

The property is just a short walk from the Subway with several options to eat nearby.

The lady at the front desk was amazing! ẞo kind and helpful. The room was smaller than what I'm used to, but that seems to be how they are in New York. With that, the room and bathroom were very clean and they had everything we needed!!! Very nice breakfast.

We loved staying here, easy parking , simple, yet clean room, great accommodations. The staff was super. We were here for our child's surgery. When the surgery got changed at the last second they were so accommodating. Serena was super helpful and friendly and Amran took great care of us, so we could focus on their healing.

Love the hotel and everyone has been so helpful!

The front desk staff were very helpful. The hotel was very clean. The breakfast on the 5th floor was very delicious and there was a great view of the city.

Would definitely stay again and recommend for anyone I know to stay there. Staff was super helpful and very nice! Hotel was super clean!

Excellent stay it’s close to several subway stations to manhattan. The room was small but very comfortable. Clean and quiet and I’d absolutely stay here again. The staff are very friendly. Free coffee and tea 24 hours a day are available and the rates were excellent for NYC standards. I will definitely be back

This was a great hotel that served our purpose. First time NYC visitors traveling for a concert. All the hotel staff were good to us. The TV was broken but quickly fixed. It was a quiet hotel, didn't hear other guests at all.I saw some complaints about the train noise. Didn't bother me but I owned a property where I had train tracks about 50ft from my bedroom, so a little train noise does not phase me! The area surround the hotel, I could see it being a little scary for some people. There was a large group of younger men of questionable character hanging around on our first walk to the subway, a couple blocks from the hotel. We just walked by confidently as if we owned the area, walked right through the group and we were not acknowledged. *Discretion advised. Results may vary* Not much for food options near by and I even had a hard time finding a delivery service, but I chalk that up to be a NYC newbie problem. I am planning my next NYC adventure and I would definitely consider this property again.

I have now spent the third time in this hotel, but the condition of the hotel is deteriorating, windows that no longer close, etc. Next time I will look for another hotel.

Amazing!!!

I recently had the pleasure of staying at the Feather Factory Hotel, and it was a truly wonderful experience. From the moment I walked in, I was impressed by the cleanliness and attention to detail throughout the small, unique hotel. The rooms were not only immaculate but also well-appointed with simple modern furnishings and amenities that made my stay extremely comfortable. The attention to cleanliness was evident! One of the standout features of the Feather Factory Hotel was the delicious food options available in a 24-hour small market. Top quality, freshly made items made grabbing a quick meal easy. There was also a breakfast buffet, which I heard was great, but I had a very early flight and didn't dine at the hotel. The staff at the Feather Factory Hotel were another highlight of my stay. From the front desk to the room staff, everyone was not only professional but also genuinely kind and attentive. They went out of their way to ensure that all my needs were met and that I felt welcome throughout my stay. Their warm hospitality made my choice of hotel feel like a small sanctuary during an otherwise stressful trip. Overall, my experience at the Feather Factory Hotel was excellent. The combination of a clean and well-appointed environment, delightful and quick food options, reasonable price, and terrific access to NYC location made it a hotel I would highly recommend.

I liked the fact the place wasn't too far away from train station.The staff at front desk was really helpful and kind.I liked the room how cozy it was.

Good

The staff was excellent. The rooms are quite small and the wall area where one hangs clothing is limited and needed more hangers. The temperature control was barely workable. Yet, we had a good time and felt very welcome.

Very convenient location, and helpful staff are cheery

Jonathon at the front desk is very friendly and super helpful!

Really friendly and helpful service. Serena was super nice and helped us in everything we needed. Really recommend if you are staying in Long Island City.

The hotel was in a great location with subway stations nearby to get easy access into the city. The hotel was clean and the breakfast was made to order and was lovely. All staff were friendly and helpful and we would highly recommend this hotel to anyone wishing to visit New York.

It,s close to the railway and a little noisy. The area around the hotel very boring. The staff were very friendly and helpful. It's just a small walk from the subway. After all i can recommend it to others on a low budget.

The property is in an industrial area, so its very desolate at night. The actual property is nice and i found it to be very clean. The room however is extremely small, no closet, just 3 hangers off the wall. Shower is badly designed. No room to turn around. Shower curtain installed too close. Cant move with out it touching you. And the soap dish should be installed on the same side as the shower head. Ita behind you on the corner and i kept hitting my shoulder on it. Doesnt make sense to be there. But I will say the bed was comfortable and that mattered the most. I would come again but I would try a room on a higher floor. Maybe since my room was on the 1st floor they little space for a better design.

The hotel itself is nothing special, although well connected. The custumer service is terrible tho.

The staff at the front desk are really helpfull and polite.

Lovely staff!! Wonderful stay!

Good price, ok location, old and slightly run down.

Paid $275 a night for an average room. Location to City is the only thing positive. Wouldnt stay here again. Sketchy neighborhood. Next to railroads.

Facility was nice, front desk friendly, and area was safe and easy to walk to restaurants and bars

Safe