My fiancé and I stayed for a business event. Our room was just okay. There were bright red stains all over the carpet in the entire living area. There was also no full length mirror, which made it a little difficult to get ready for my event. We also requested a room with a nice view, and unfortunately were facing the pool and felt other guests could see directly into our room, hence why we kept the shades closed most of the time, which was disappointing. The tea selection which is usually pretty robust with Holiday Inn, was also lacking, but that was a minor issue. Overall, we'll stay with Holiday Inn Express again, just wasn't pleased with this particular location. All staff were very nice and accommodating though, no issues there. And we were accommodated with a late check out due to my event, staff was very helpful.

Breakfast options were good. Could choose if wanted room cleaned

We stayed in Gilbert for 4 days. It was great to see some sunshine. Temperatures were perfect. Location was awesome. Great places to eat and easy to get around. Staff was very friendly and helpful. Would recommend staying here.

Reasonable prices, very clean rooms. Convenient to interstate/major highways/Fountain Hills, etc. Friendly staff, but noted at times that some employee(s) took frequent smoking/vaping breaks outside the front entrance as phones rang unmonitored at the desk which, in my opinion, speaks to both the work ethic and professional image of some staff members. Breakfast is complimentory, solidly average and sufficient, but doesn't change much from day-to-day, which is a bit disappointing for those having longer stays. Pool/spa area is above average for a 3 star property, but because of its location, the sun is blocked by parts of the property depending on the time of day. This can create significant temperature variations requiring frequent repositioning of chairs - especially in the winter months to keep warm. Nonetheless, this was a surprisingly nice place to hang out, complete with grills for barbecuing and a propane powered fire pit to gather at in the evenings. Piped in music was relaxing. Overall, would recommend as a solid value choice for business travel, but less so for those seeking the amenities desirable for a longer stay.

This is a well-run hotel and this is because the people working here are willing to go the extra mile for a guest. I couldn't have had a better stay, and it has ruined me as far as other IHG hotels go as they have set the bar extremely high. Generous hot breakfast is a huge plus.

Very clean and quiet stay!

Well kept hotel. The staff was amazing

Perfect for what we needed. Loved the pool and hot tub this time of year (Christmas).

Great service. Clean, large rooms. Generous breakfast. I will return.

We really enjoyed our stay here. It was clean, the staff was very friendly and the breakfast was excellent! No complaints! Will definitely stay here again.

We loved the close proximity to stores, etc. The negative would be that the coffee was not good…we love our coffee so had to go elsewhere to get a good cup. In most places we don’t drink the coffee in our rooms..but the coffee in the lobby was just as bad.

The bed was extremely uncomfortable. My husband needed an ADA Accessible room and it was at the very end of two long halls, near the stairs but a mile away from the elevator. He couldn't enjoy the free breakfast because it was too far away. Wasn't worth the 170 per night. I've stayed in La Quintas and Best Westerns that were much more comfortable and accommodating for half the cost.

Our stay was everything we hoped for the price. Breakfast in the morning was good with eggs and bacon and pancakes. The room had a lot of outlets and was clean.

The place was so clean.

Very nice rooms with comfortable bedding (including the pillows), very nice bathroom amenities, quiet, blackout curtains. Best free breakfast I have ever had at a hotel. Staff at checkin were very professional and friendly. Coffee and creamer options in the lobby were extensive. Pool area was beautiful. Would definitely stay here again. Great value for the price!

You can tell there is care in the presentation and a free breakfast is such a treat for the weary traveler.

The room was very clean and comfortable. The breakfast was very good. Excellent value for the money.

Very clean !

Nice and clean place Rooms are very clean and relaxing Staff are very courteous and always smiling

Nice place to stay

Amenities in room was very low in supply. Felt deliberate by staff. Other travelers had same complaints

Friendly and clean

Great stay

So much better than I expected. Great breakfasts every morning at reasonable times, fabulous variety. The front desk was extremely helpful. With only 3 floors, travel up and down was quite comfortable.Rooms are very clean, quiet, really heavy, thick doors.This was unexpectedly a great experience.

Quiet, convenient to local eateries, friendly staff, good breakfast and coffee.

Staff was great. The rooms are very comfortable and clean

Drunk people right outside my window in the middle of the night. People above walking so hard, couldn't sleep. Sucks being on the first floor.

Nice area to stay and big rooms for family of 6

My stay was great. Loved that the pool stayed open till 10 pm. The breakfast that was served was very fulfilling. The room was very clean & comfortable. Would come back here & recommend to others

I booked a room on Expedia with two queen beds, and the hotel put us in a room with one king.Very disappointing.

The room was clean and comfortable. Our stay was enjoyable.

Nice clean rooms and great breakfast