I couldn’t check in until 5pm because the rooms wasn’t ready . The washer and dryer was broke on the premises

All things are good

The water pressure was low at the shower room ..

Upon arrival it wasn’t a warm welcome I had asked a question and she pointed at the sign a simple explination would have sufficed this made me feel like my question was bothersome. I stayed in this property during pandemic time a few times booked direct with the hotel and it was amazing but service has decreased since then. I tried to make interaction smiling but agent was a bit cold and didn’t seem to want to interact with me. The room was nice however there was a lot of hair on the bed under the covers. I wanted to call down but I had already unpacked and made my self comfortable so I grabbed a towel and just removed all the hair This made me feel a bit disgusted. If I were to stay again I will check more throughly. There was also dirty foot prints in the bathroom and hair as well. This hotels location is perfect for me but this stay did have a couple things that I didn’t like.

Super good location and the staff was so friendly.

The staff was friendly and wanted to make sure things were going well. The outer doors are locked, but you can get in from the garage. The area around has loud traffic at all times. The Chinese restaurant had good food.

Everything worked, good service, breakfast selection good

New bed in this Holiday Inn Express gave the room a comfortable feel, literally. Service was marvelous. Desk attendants truly wonderful. Hotel is located conveniently in Jersey so one can get around via Lyft or car easily. Price was right. The only issue we had was the cleanliness of a lounge chair which was necessary to use for sitting in a room with only one other desk chair: It’s a washable surface but we found several unmentionable stains on what is a lovely lounge chair. Kinda gross. Don’t know why it was overlooked by cleaning staff.

Unprofessional and rude front desk. Delayed check in for 2 hrs despite having reservation. No manager on site

Very clean and needs were comfortable but blinds broken, faucet loose and kurig broken. Laundry facility the walker was loud and shaky and dryer broken.

The magnetic lock didn’t work on my room so every time I left my room I had to pack up my entire suitcase and hope that someone didn’t enter my room while I was gone.

I liked the rooms they were roomy and spacey. Very comfortable and clean ! What I didn’t like was that the train is like a 20 min walk. Other than that it was great.

Absolutely horrible staff, horrible customer service and the lady who checked me in shouldn't be at front desk at all, no manners whatsoever. The moment i reached the front desk she didn't even said hello or if i need any help. She goes give me your ID. Parking is $30 per night , expensive than NY. The next morning while checking out same behavior from the morning shift , i said good morning and the lady gave me the weirdest look i have never seen before. Who is running this place??? Breakfast is nothing near average. Not a single bottle of water in the room and you have to buy from the kiosk. Please teach some manners to your staff. Never coming back nor i will recommend this place to anyone.

Clean hotel, friendly staff. Area looks a little sketchy, but a few blocks over it’s really nice!

We were very pleased with our entire stay and already made plans to stay again on our next visit.

Check in was easy and staff very friendly! Our room is extremely clean and spacious. Very happy with this hotel.

It was worth the stay

Great stay at the hotel. It is near the tunnel and convenient for us using Uber to get around. Parking is basically on the street or valet. Very small breakfast seating area

This hotel could be the best option for someone who want to visit Newyork city.

Two nights, very comfortable. Staff were uninformed on some issues and not very nice overall....except the kitchen staff...they were excellent.

Very nice Hotel , location and near to transportation PATH

Great view of the city, nice clean room and spacious .

The room is big, clean. Staff is nice too. Only one thing I am not satisfied is parking. They only do valet parking and charge $30 bucks per day.

Staff was great. Not sure I’d be comfortable walking alone in the area at night.

Great location for cruise port access

The hotel is in a very good location, you can walk for 10 min to get to the Newport PATH station. There is a Best Buy and Target nearby. Breakfast is good but if you stay more than a week you start getting tired of the same food every day.

Easy Valet parking and delicious complementary breakfast buffet. Need more tables and chairs in the dining area.

Very nice room, very clean and super comfy beds! The staff was very friendly and helped us with clear directions to get to Manhattan. The breakfast buffet is very goos as well. Definitely will stay again!

Nice, family friendly place with full breakfast. Very close to Holland tunnel. Definitely would recommend. If you are going to park during your stay, be advised of two thibgs: (1) Parking costs $30 per night extra. (2) To get that parking, you need to call the property ahead of time to add this to your booking. Expedia does not inform this while booking and parking is limited. Out of the 4 nights we stayed, we parked the car outside on the street the first night! And btw the parking staff (yes it is valet only, once you get the parking) are very nice and friendly!

TV did not work,no microwave in room. They charge $2 for small water bottles.

Good expérience un général. Quality of installation is good an as expected d'or the Holiday Inn express. 12min feom trainbto ney york

Newer property. Very clean. Friendly staff. Pay for parking to reserve in advance.