Ubicación dentro de la Medina genial. Habitación muy bonita y acogedora. Personal súper amable. Desayuno muy bien.

Servicios del spa muy caros. No lo usamos por ese motivo.

Le personnel de la réception était très sympa, accueillant et professionnel

La chambre de rez de chaussé était très humide

The ladies from reception to room service are the best

ideal central location just a few minutes walk from the bus station. all the staff were extremely friendly & helpful.

Certain aspects were very tired (loose taps in bedroom, steep stairs with dangerous loose treads).

located in the medina, but to easy to find and walk to from the parking lot. Personnel was nice,but we did have to wait for the room to get ready. Breakfast was fine, but a few more regular tables would be nice. Parking is nearby, but 3 times more expensive then what they claim

overall it was a disappointment considering the high ratings and cost: The shower is in the bathtub. The small bathtub has a very high step over and it is slippery. Very dangerous for those who are a little less sure footed. The water surges from very hot to cold back and forth. The stairways were very dark in the evening and we didn't find out until the next evening there was a light switch on another wall. Stairs going the the first floor had no hand railing. The small metal chairs in the room were very heavy and made a racket. I am sure the people below us did not like it very much. 3 outlets at each bed, but only one worked. So either light or plug in your phone. The heater in the room was disconnected. It got to be quit chilly in the evening. Wifi worked only in one small corner of the room. No excuse for this, a repeater costs very little. I asked about the cost of parking being 3 times then what they claim on the booking site. They claimed ignorance about parking cost. Give me a break.

Breakfast was good but same everyday

The weather was cold and the room temperature did not get up to the required level very often

The room was spacious, the staff was very welcoming and kind. The breakfast was good and plentiful, but the same thing is served every day. Very well located, in the heart of the Medina, yet quiet at night.

The room had very high humidity, borderline mold smell. The main disapointment for me was the shower, it is only a handheld shower head so it makes it difficult to wash hair and body while having to hold the shower head in one hand... Wifi was also quite bad in our room.

The staff are very friendly and helpful. The breakfast (included) was excellent. Internal decoration is beautiful.

The room was a little on the small side. There was mould on the walls of the shower and toilet. The hotel didn't appear to be in the part of town as described.