The room and facility were amazing. Checkout time on the door was incorrect though and we found that out the unpleasant way. Room service started knocking on and opening the door at 9am. This continued until 11:15 three different times when a manager came up and asked if we were leaving and we told them that we had till noon per the plaque on the door. They then went on to tell us it was 11am checkout time and that they had not updated the door plaque. It was on them. Honestly would have been a perfect stay if it was not for that situation.

It was a great stay. Love how kind the staff is.

Old, rundown, noisy and no free water!!! How can you charge $5.50 US for a bottle of water??? Stay elsewhere for a better nights sleep

I've stayed here every time I go to D.C. in the past 12 years. The hotel is wonderful with clean rooms, comfortable beds, nice design. Easy to control room temperature to your liking. Coffee/tea/hot choc, etc available 24/7 for free. Great location near the Capitol and Union Station, since I take the train into D.C. from CT. It's an easy one block walk to hotel. Three blocks to the National Mall/Museums. The staff is wonderful and goes above and beyond to make your stay a treat! Attentive and helpful. The restaurant on site, The Dubliner Irish Pub, has nice menu selections for breakfast, lunch and dinner. Moderate cost (not bad for DC).The area is very safe, especially being so close to the Capitol. The only complaint would be that several affordable food establishments in the area of the hotel (West Wing Cafe & Corner bakery) have been pushed out due to their higher rents. (The West Wing Cafe opened in another area, too far to walk from hotel.) Though you can walk up to the train station for some quick meals if you like. I wouldn't stay anywhere else when I visit.

So my stay here was pleasent the front desk staff were very helpful and pleasant. So upon checking out I noticed that my card was charged and extra almost $600. I called to alert them of the problem. She said it was an error on their end but my money wouldn’t be back on my account for 5-7 days. Umm excuse me this is not $50 it’s almost $600 that yall took out of my account that was no fault of mine and now I have to wait 5-7 business days for MY MONEY back? So I would use a prepaid card with the amount of the room on it so they can’t get more than what they’re supposed to if you’re gonna book here

Incredibly kind staff, great location, and everything was generally clean. The 24-hr coffee station is also a plus. Unfortunately, my room had a very strong smell of sweat and cologne, which detracted from the experiences, as did the very worn/sagging mattress.

We came into Union Station and this hotel is an easy walk from the train. Very convenient location. Close to the Capital and the mall area. Good service. Clean rooms. I would definitely stay again.

A wonderful hotel in a good location! Restaurant on site was a great option for breakfast as needed, but also near other restaurants. The rooms were great for our family and the connecting rooms were perfect!