It's a very noisy location so be prepared for a poor night's sleep. The room is fine and the pool was out of order.

Nice

Everythig

Love it it’s clean and nice

Had a great time. The room was very nice. Loved that there was food options so close. The staff was super friendly.

The receptionist, who checked me in was awful, had no people in line, so there was no reason for her to not give me the proper directions to the room, or what the facility entitled, or even the complementary cookie Definitely like in the DoubleTree experience

Very nice comfy hotel- Clean We wished for more secure parking as our truck had wedding items in the back and we felt concern

Nice to stay if you are in a business stay.

The hotel is in an odd location. We arrived at 9:00 pm and for such an updated hotel, they made us walk out to our car alone at night in the dark for a parking pass. We were leaving at 5:00 am so I asked if really needed due to lack of safety in the area to walk out alone. They told me yes. When I mentioned that none of the other cars had them on their dash, they were unconcerned They did offer water but it was warm and there were no ice machines. Lastly to be fair the rooms although nicely de orated and updated were very worn and stained. Carpet, tile etc. I am a frequent traveler and pretty fair minded but will not stay here again.

Comfortable quiet room.

It was clean and the staff was super friendly. Only thing was the shower was really slippery. Other than that no complaints at all

The guy that check us in was cold and wasn't friendly at all. He didn't even offer a welcome cookie. And the other guy who check us out was very rude and unprofessional, he was on the phone when I get there and he was eating something because he was chewing. and when I ask him if they have a cookie because my daughter remember about it that they didn't gave us when we checked in. he grabbed the cookie but he didn't even say a single word when I say thank you. I know its just a cookie but thats not the point here, if you work in that kind of job you have to be professional and accommodating.

Everything was nice and clean. They left the room very comfortable with the AC on. Staff was very friendly.

Was a comfy stay and clean, very convenient location to travel around Anaheim.

One night stay close to home. Great location, very clean, friendly staff got a late check out! Always a plus and we love our points! We will stay again

The only downfall is that there wasn't much parking for the hotel.

The staff was very friendly, room was big! and clean, close to CSU Fullerton which was why we were there and easy to park.

Room was not cleaned on second day

The hotel is very clean and the room are very big, towel very soft and clean, the only thing that I dislike was that there is no water for drink, you have to buy it

Good experience!

No pool

Extremely friendly and helpful upon check-in, great area, wonderful views, quiet location (except for the occasional train going by)

The stay was lovely until the boy from the front desk called about 5 times the first morning. The second morning, I was informed by a very rude girl named Aisha who proceeded to hang up on me. When I called the front desk explaining that Eva had granted my request for a late checkout at 12:30 pm, Aisha proceeded to place blame for her rudeness on the fact that Eva didn't do her job. Then shortly after I explained the late check out, I get a knock on my door from housekeeping. Shortly after that, I get a call from the front desk, then a hang up. Wow. When I called back a different rude girl answered and would not give me her name. She simply answered the phone with a "hello" and a bad attitude. I asked if this was the front desk, she simply answered with a "yeah". I am in the hospitality business and I know the occupancy has to to be extremely low. I was initially impressed with the cleanliness and friendliness of Eva and Natalie the bartender. My family and I even discussed returning to the property in the near future. Unfortunately we will never return again. We were extremely disappointed and with so much competition in the very close vicinity we will choose to spend our money elsewhere. Do better Aisha, Shay, and young unprofessional boy who called and called. There is no excuse for bad attitudes and childish games, especially in this economy with that much competition around.

The property is close and convenient. I went there to escape my girls and their friends! Excellent location and the venue was very nice.

I stayed 4 nights. The housekeeping rules are not good. The hotel is still not providing daily room housekeeping. You have to call or fill out a slip for towels exchange. The problem is where to put the slip outside your room? On the floor? The front desk person during check-in was confusing and not helpful with their housekeeping rules. We ended up just calling them for towels exchange. Otherwise, the hotel is good, clean, and the room is large and comfortable.

Hotel is clean and staff is always very friendly and accommodating. We have stayed here multiple times and will continue to stay here when we have a need. Can't beat the service here

Checking in was welcoming and easy, even for a late night arrival. We opted for the larger king suite with the sofa bed since we were traveling with our two teenage sons. The room was spacious and clean with plenty of room for everyone. The beds were comfortable and everything in the room worked properly. Although we didn't use it, the hotel pool is small and looked like it could use some cleaning. Aside from that, the only real negative was waking up to see a parked car in the garage (next to ours) with its back window smashed out and some of the owner's belongings thrown outside the car. There are signs posted in the garage about not being responsible for loss of personal property. Believe them and don't leave anything in your car whether it's valuable or not. Unfortunately though, this has become standard issue for most places you visit these days.

Great staff, great location, and the room was excellent

Easy check in

The place is beautiful and clean. A lot of great amenities. However, there is always that one person that works there that has a horrible attitude ALL the time. I don’t know what her problem is, but she ruins this place. I’d rather just walk past the front and not deal with her at all, but unfortunately I have to check in. I love the cookies, but I will even forgo the cookies if it means I have to talk to her and ask for it.

Needs more chairs and a table for dining

Room was spacious. No parking fee required which was great . About 5 minutes from CSUF . Near a handful variety food places. Only down fall was that the room only had 2 towels and I had to go back down and ask for more but other than that it was nice .