Attended a convention on site and brought my daughter and granddaughter along. Had a king suite. Plenty of space, comfy bed, excellent buffets at convention. Family ate in restaurant for one breakfast and enjoyed it. Facility was having problems with elevators but we're working late through Friday night to fix but still not working in the morning.

was upgraded to a suite. room was comfortable and spacious. Hotel is very nice since renovations and staff are very courteous. Food in resturant was not that great, very greasy.

I have stayed twice previously in the last few years, and this third stay was noticeably the worst in terms of cleanliness and comfort. Our room was pretty gross. We could see handprints on the headboards over both our beds and dirty prints on the bathroom door. The lock to the bathroom door was broken and did not function. The light for the smaller mirror in the bathroom also did not function. There were crumbs around the carpet in the room and stains on the pillow cases. When we checked in and got to our floor, there were trays on the ground outside of the rooms of leftovers from room service orders - when we left the next morning they were all still there, plus additional near the elevators. Overnight there were people shouting and talking very loudly in the hallway from 1230-3am - annoying but we did not call anyone about it, we did hear another neighbouring room exit and say something, but it continued.

The hotel was comfortable and clean. The restaurant had some good choices. The location would be handy for the airport but it was a little too far, and the traffic too busy, for me to go shopping or out to a restaurant.

Efficient and registration with ease. Great location near airport courteous and friendly staff

Clean hotel, friendly service

Restaurant is nice but lacking in vegetarian choices. Had to seek other options for vegetarian pizza and better veggy choices…

Was a nice stay.

My stay was comfortable and quiet as well.

Room was very clean and check in was very fast and easy

Excellent stay. The only downside were the neighbors in the next room yelling and partying randomly from 12-2 am. I was very tired So I managed to fall asleep despite the noise.

They told people that the Shuttle wasn't running because it was stuck. I saw it in front of hotel. Some people took uber. We waited and did get it in the morning. Check in was slow. Staff not helpful at all.

The room was noisy, the fridge squealed when it ran, there weren't any hand towels, the breakfast buffet was sub par. and the snow in the parking lot hadn't been removed in most places. That said, the food from room service was good and the service was excellent. Still I don't know that I'd stay there again.

When I checked in my room was insanely hot, took hours for the temperature to come down to something bearable. Hotel was fairly full and it seemed like the restaurant was severely under staffed not prepared for the busy night, I waited an hour and a half for eggs and sausage!

Clean comfortable room. good sleep. Excellent service in the hotel and in the restaurant.

The shower didn’t work correctly and the bottle of shampoo smelled like brake fluid! People were great to deal with and everything was clean.. just a shower issue!

Horrible stay paid for the most expesive room and it was put eight next to the ice machine . All night gotrn woken up with people getting ice. The hotlw offer me a feee breakfast?? Not good enough for a compensation

It was awesome. No complications with the reservation.

Room had no hand towels. Asked several people and finally got an answer with positive results

The service at the restaurant was horrible. Had a group of 10, sat down and we all waited 30-40 mins before taking the drink order and getting drinks. Once we ordered food it took almost 1 hour for the food meanwhile other groups in the lounge part showed up after us, were served, ate and left before our food came. Then they didn’t want to give a discount, and still tried charging us 15 or 18% gratuity on top of it all. There was only 18 other people in the entire restaurant area that we counted. Was not a great experience at all

Great overall

The thermostat didn't adjust the room temperature and we were too tired to bother calling for assistance. Also, there were only two bath towels in the room and they were both too small and too thin.

It was fine but I was hoping for better than fine.

Cozy but fancy

Food and transportation

Stayed in this type of room several times before but this particular room was in need of maintenance and upgrade, there was stained furniture, missing furniture and the phone did not work, had to locate the cord under the bed and plug it back in.

Great stay, the room was huge. We would book here again!

Pool was underwhelming and cold. The brought us a pack and play for the baby but with no sheet so it felt very unsanitary. Not sure how they clean it. It should not have fabric at the top because that can’t be cleaned properly between uses. We all got very sick after our stay. Not sure if it’s related but something felt off.

Was a great place to stay while I attended a wedding held there

Experience was good check in was easy and quick room was very well clean as expected

Great hotel to stay at! Even asked what side of the hotel we wanted our room to be!

Windows and the fabric couch and carpet need some deep cleaning. Lots of stains on the fabric and the windows are just filthy inside and out. The water in the pool is cold. Very friendly staff though, that’s why giving this hotel 4.5 stars