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PLUMBING OLD AND OUTDATED NO WATER PRESSURE OR HOT WATER MANY TIMES DURING STAY. HAD TO PAY $3 a day for safe. Wasn't warned of this. EV ERYTHING ELSE WAS EXCELLENT!!!!

Definitely a budget friendly hotel right on the beach with a good restaurant. The staff were hit or miss Lorenzo from the restaurant went above and beyond to make us feel welcome and comfortable. Karisa the waitress was very courteous and took initiative to help when her team members were away. The security guard Mr. White is also an asset to this hotel making sure we were safe and interacting with us. The beach was phenomenal with adequate beach chairs and space for some relaxation. Rooms were a little dated and it would be nice if the safe was included without cost.

Every single staff member i interacted with was excellent. The food is average but you have to realize Merrils all inclusive is a discounted compared to all the other all -inclusives hotels. The initial room i was assigned the bed was very firm. After complaining about the internet i was assigned a different room with a more comfortable bed. The internet signal is weak. The beach is fabulous.

Never again

This is a sweet place and will give you the opportunity to experience the peace and beauty of Negril The view and the beach situated on the 7-mile beach was outstanding! Please note the all-inclusive is three mealtimes - breakfast, lunch, dinner (no snacks or continuous dining options). The bar is open throughout the day. The chef is kind and amazing! The restaurant staff were attentive and phenomenal. I visited in a "slow time" which was perfect for me. Two improvements needed: 1. Update all towels (in room and beach) and linens. 2. Provide a Welcome brochure with their amenities, office hours, directions, area attractions, etc.

Let me start of saying that you can get a better bang for your buck somewhere else. The bathroom was sooo disgusting. It looks like it hasn’t been cleaned for ages. The tub was rusting,black and dirty, the shower curtain was a disgrace to humanity. I mentally had to prepare myself to take a shower every day. The toilet was extremely disgusting ask well. The beds in the rooms felt like rocks. The rooms need a major update. It felt like I was staying at a really cheap motel. The outside was beautiful though. Nice greenery. The pool was out of commission and it looks like it has been that way for a very long time. They have 1 area where u can dine. The food was ok, 4/10. Please keep that you will be eating the same thing for breakfast, lunch & dinner every single day and your options for these meals are very limited. For dessert you will have pound cake with a different color food coloring. If you ask for the flavor of the cake, they will tell you cherry but I can guarantee you that it is pound cake with red food coloring. They all taste the same and a staff member also confirmed for me. Most of the servers were nice. The rest of the staff members were ok and a few always has an attitude for no reason at all but I didn’t rate my experience off of that because you will experience a few bad apples everywhere you go. I spent majority of my days at a resort down the street by the name of Traveler. Their facility, food and staff was amazing. I which that I would’ve found them sooner

We always enjoy our stay at Merril’s. The food is good and the mixed drinks are great. The staff is friendly and helpful. It’s at the best spot on the beach too. It’s ideal for an affordable, quick getaway spot!

The food was excellent. Quiet staff was great. Very enjoyable trip. Only thing that kept me from a5 star rating was the pool was closed during my stay and the shower water pressure wasn’t very good

Check in was fast.. will definitely be back!!! Relaxing atmosphere!!!

This property is severely outdated. The staff does their best to keep up the grounds. However, the rooms need to be remodeled from the ground up. The staff goes above and beyond to accommodate your meal preferences! To sum it up, the property is overall clean but not pretty!!

Great Location. Beachfront Location is Beautiful!

I booked this hotel for 2 guest, when i arrived at the front desk the guy rudely told that only one person is allowed in the room. I explained to him that i booked thru expedia as a package for myself because my boyfriend was already in Jamaica. The hotel charged me an extra $30 per night for him to be in the room i already paid for. To prove it I booked a extra night and showed the guy at the front desk that the room is always for 2persons.. nevertheless, the hotel did not refund me my $60 ..this hotel makes there own rules and is charging extra money on a already paid for reservation.

This is my 2nd time staying here. Very safe, awesome staff, great food, & peaceful environment.

Didn't like that the refrigerator inside the room was empty, food was good staff was friendly.

Merrils 2 was amazing! Staff was pleasant, entertainment was great. My first time in Jamaica and definitely not my last. My only drawback would be the toilet not flushing properly. Other than that, great stay!

No blanket wash cloths

The workers are sooo sweet especially Trevor! The dining area could use more fans to make it cooler to eat. However the food is cooked to perfection and it's really delicious!

This was my 3rd time staying at this hotel. The staff are wonderful and the food delicious! The bar choices are bottom shelf. There’s a fridge in room which is convenient and a mini mart right next door. The beach is beautiful and location central to everything. The water pressure was low and water tepid at best. But good for the price. I would return

Very peaceful stay.

The staff was great & the food was excellent 👌

Nice view and location at the beach. Breakfast was good with excellent view. The staff could have been more friendly so the hotel can work on their hospitality.

Staff were very nice and property very clean! Laid back and really homey! Thank you to all staff: cleaning, reception, dining, security guard for taking good care of me during my stay!

You get what you pay for I guess given the price. All meals were included, not a wide variety and inconsistent on quality on taste. Drinks were limited and definitely not on the premium side. The rooms are basic with AC. The doors could be upgraded to enhance safety. The in-room safe was useless. Toiletries are limited and basic so walk with your own. I found the water in the shower and tap to have a funny smell. Overall the property itself needs renovating. Some staff were friendly, others not so much. Overall the place was disappointing, and gave off a retirement home vibe.

The room was outdated, non inviting and uncomfortable. Beds were hard and the bathrooms need work. Staff were friendly and hardworking. Nice beach.

The staff, for the most part is pleasant. The property is dated but lush and green. The pool is well kept. We stayed 3 nights and the food was a hit and miss… breakfast is really good, lunch is okay, but dinner is consistently bad. It could be the chef on duty at the time? There is no food available outside of the meal times and they are pretty strict about closing and opening the buffet line on time. the bar is quite limited and the hours it’s open are 10am-10pm. The rooms are clean but dated. Our room had rust in the bath tub, hard as a rock pillows, low water pressure in the shower and the water in the tap smelled like sulfur? Overall, the stay was fine, it’s close to a lot of places on the beach that have entertainment.

Staff was great.

Loved the privacy. The property is older, but, it is very clean. The rooms are large and spacious.

What I liked about the property was the beach area.. Lovely Beach area.. The room is beyond antiquated.. the tub was horrific I had ground floor and I felt like the tub was going to fall in there were hairs in the tub on the walls on the floor... Long Auburn hairs and I have long lovely locks.... There were glue things in the tub that look like dirt... I wrapped it out for 3 days... I don't think the first time traveler would be okay here I've traveled to Jamaica over 30 times so I know what to expect but this was way below expectations. Food choices for a joke.. I had to go out to the street each night for food.. if you stay here make sure you get breakfast that's the best meal of the day The others are cringe worthy,.. not worth half the cost... This is only an alert of what to expect

We just love Merrils! The staff and returning guests are all like family. The staff is amazing - Callie on the beach/security, Marlon & Amanda behind the bar, Diego on landscaping and so many others. Definitely get a massage on the beach from Karen! This was our third time at Merrils and we’ll be back next year. We love the real Jamaican food and the cocktails are always great.

This is my 3rd year, and will be back every year I can! Everyone is friendly, food is always fantastic. Very small resort, but big on everything else!

I‘ve been here for a month and I love it! Definitely coming back next year! The staff feel like family, the food is delicious and the beach is spectacular!