The view of the lake from our balcony was amazing.

the room view , and the breakfast view , the bathroom was clean and very nice

there is no one help you carry your stuff , the room need litter decoration

The hotel did not object to the fact that the exit was blocked due to the marathon. Instead of a city tour, we have to pack our bags and flee.

The hotel did not object to the fact that the exit was blocked due to the marathon. Instead of a city tour, we have to pack our bags and flee.

Best views of the lakes. Good food. Friendly staff.

Everything was fine.

Very convenient location. 20 meters from bus stop and with the tickets that provides you the reception and is free you are in 15’ in town’s center. Just in the front of the Luzern lake with beautiful view !!! Nice room and comfortable bed. The bathroom is also very comfortable !!! The personal and special Stefan very friendly and always ready to help you .

Everything was very good!!!

cozy hotel and friendly staff … their breakfast bread is soooooo good!

location, beds,

cant eat in the rooms.

the location is on the lake our room has a balcony in which we we can enjoy the lake and mountain view the staff were very helpful

no activities near the hotel

the scenery is breathtaking. romantic, peaceful. just beautiful

I like everything

The breakfast is limited. If you go to restaurant one hour later then you will not find what looking for like the nuts 🌰. You ask the tell you no more . You come next day you don’t find it any more .

Attitude of some of the staff . May be and I hope I am wrong . At arrival the staff were very hospitable. When we left they weren’t. For example the lady told me that I told her the day before departure my room no were 201 instead of 210 which I didn’t. Even if I did it was in the past and I was wondering why she told me that I gave her the wrong room number which is relevant to my departure.

The view was spectacular, the staff were friendly and the restaurant was very good. It was full of happy locals, which is always a good sign!

The rooms were functional, rather than luxurious - motel-style with no frills.

Breakfast average - location great

Service poor

location, superb breakfast, bed very comfortable,sauna, bike rental

Employee Victor was terribly unfriendly.

The restaurant has a beautiful view of Lake Lucerne. There's also a bus stop in front of the hotel.

There is no air conditioning in this hotel, so if you visit during summer the room can get pretty hot (even with a small fan). There were bugs in the room. The restaurant had absolutely awful service and it was very expensive for average food. However, they have a nice continental breakfast. The bed mattress was very hard.

Lovely hotel. Views were incredible. V friendly staff.

The noise of the building works next door!

beautiful location, lovely terrace , nice pool and lake beach la

our room was in the top floor so very hot; service in the restaurant was a bit mixed