Went to Davenport to celebrate our anniversary

The employees are super friendly. Enjoyed the hot tub. The food at the J bar was excellent. Definitely would recommend this hotel!

Our room wasnt ready when we arrived at 1 p.m. We were told early check in couldnt be guaranteed until 3 so we left and came back close around 2:45. Our room still wasnt ready as they allowed a late checkout for this individual of 2:45! When i asked what was the logic in letting this person stay until 2:45, they said she paid $50. So, fonally they gave us an upgrade to a room that they said was ready. The view was great, the room was dusty, marks on the walls and the toilet ran. Even upon checking out, the manager told my husband he was rude because he asked for her name since we wanted to speak to the general manager as we were not confident that she would give the GM our message. Contacted corporate, which was a waste of time as they said it would be up to the hotel how they would handle this. We came to celebrate my husband's 65th birthday and Hyatt House definitely made it memorabile. .in a negative way. Front desk staff needs to learn public relations as they definitely lack in that area. Will never stay at a Hyatt again!

The hotel has a great location- away from traffic roads but 15 mins driving distance to all the Quad City attractions. Plenty of good restaurants around including a Super Target, Sam’s club and Hyvee. The hotel was clean and well kept. Breakfast was nothing special and very minimal. Most of the times fruit was out, though the servers were very helpful. Housekeeping was good. Kids enjoyed hot tub. Pool was crowded with some families monopolizing the area, this obviously depends on if you visit during weekends or busy times. The room walls didn’t let us hear next door neighbors, only could hear them when they were talking and passing in the hallway. There was a nice lobby area on 2nd floor where some families were letting their kids play (didn’t bother our family and noise didn’t filter into our room perhaps due to glass door between the open area and hallways). There is also a nice open area with space heaters which could be used for larger families spread across rooms to sit together and chat/socialize outside of their rooms.

Waaay overpriced for unpleasant stay. Dated in some places (some furniture, shower door, etc.), terrible breakfast (overripe bananas, no hot food). Toilet did not flush properly.

Great experience-Great facility! MAY I PLEASE HAVE A COPY OF MY BILL?

Keep up the good work. Everything was clean and enjoyable

Evrything was exactly as it should be!