Excellent staff, the two Moh’s were great and very helpful. Soukayna was always there to sort out issues and making sure we were alright.

We had a wonderful stay in this beautiful Riad. Our room was spacious, quiet, clean and having an aircon which worked so well was a blessing after a hot day out exploring. Soukayna and Mohamed were so welcoming and throughout our stay, there was a “happy” atmosphere about the Riad brought on by their personalities. Thank you to everyone at Riad Reda 😊

Great staff.

Book on booking for a better price.

Typical breakfast met our needs. Very good reception and beautiful structure. Fascinating the internal courtyard and the terrace from the sunset. Unfortunately we arrived on a day of celebration and we found nothing (anything at all) open on the first day. We had to change our plans but finally got to see the sites we set out to do beyond Fez.

As important as holidays are in every country, the arrival of tourists to whom entry is granted should still be taken into consideration. Otherwise the impact for many people is negative. Luckily we still found assistance in the Riad and the guys were exceptional

Everything specially the attention and service

I liked everything

Great location. Wonderful hospitality. Great breakfast. Nice decor and very quiet.

No complaints, no issues.

The location. The hotel is not located in the Old Medina but all the tourist points such as ternary, Merinides Hill, synagogue are walking distance. It’s located in the local busy area, so you can also enjoy the local daily atmosphere without annoying touting. The hotel facility is good enough, you can keep your bottle of cold water in the fridge!

None.

The staff were very friendly and accomodating Soukayna and Muhammad were amazing help and great to talk to. Dinners were delicious with traditional Moroccan food Soup, a tangine and a dessert Best tea in Fes 👌🏽

we loved everything! specially the stuff was amazing ❤️ the hotel it’s beautiful 🤩 we will get back 100% thank you so much ☺️

nuthing. we loved everything ❤️❤️❤️

The hotel and breakfast are correct, correspond to the description and the overall value for money is fair. The location is safe and convenient to explore the medina and to find your way on foot from the nearest parking place. The staff is extremely helpful - Mohamed picked us up quickly from the parking place and Soukayna welcomed us with a top notch introductory talk on how to navigate the Medina safely and make the most of our stay!

Inside the medina. Parking is walking distance. Continental Breakfast is very good, but should be replaced with fresh juice and fruits instead of package.

No power in facility due to elect. problem on 2nd day stay for whole day and night, so very uncomfortable for night stay. Manager apologize next day. It should be discounted for 2nd day stay

Check-in was smooth and friendly. There was a problem during the night with a room air conditioner but they apologized and got us another room. They also arranged for a great tour guide for the next day. The property manager checked in with us repeatedly to make sure everything was going well - and helped us get a taxi to the train station on a Friday when there were fewer cabs.

The location is a bit out of the way from the blue gate/souk entrance (15-20 minute walk) but a taxi is an option. A note: there is a short walk to a road where cars are allowed.

Totally satisfied

A beautiful riad in the heart of Fes. We were astonished at the size and beauty of the Moorish architecture when we walked in from the Medina. The riad has great rooms, excellent WiFi, great facilities, brilliant breakfasts and dinners. The place also has a wholesome personal touch to all the staff who work there. Our host, Souka, was so amazing. She gave us inside tips and advice about the best things to do in Fes and Morocco, and crucial lessons on how to engage the Moroccan culture. Nothing was too much for her to handle. She knew everything. We couldn't have survived without Souka and her advice! I would absolutely stay here again if I return to Morocco in the future.

Nothing. It was perfect.

I've been searching for the words ever since. Everything was perfect, just like on the pictures. The staff welcomed us like family, with warmth and kindness. The nicest and most helpful people, a beautiful, demanding environment. The food was delicious and plentiful. I cannot express enough the days and experiences spent there. I hope to be back there soon.

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Good sized rooms. WIFI worked well. Comfortable bed.

A little difficult to get to a you have to park outside the medina, a few hundred metres away and walk in. Staff were noisy till very late on our last night there. We had to get up early.

The staff were excellent and very accommodating. The receptionist went above and beyond to be helpful. I would recommend this place to anyone looking a stay near old town medina.

Soukayna the receptionist was very personable and welcoming, had some tips and an electronic map provided on arrival, and the manager even met us in the street after we texted we could find the location. the breakfast was nice with meats and cheeses, croissants, and corn flakes for the less adventurous eaters. the room was very modern as compared to the whole of the riad which maintains its authentic historical appearance. the room includes hot plate, microwave, and refrigerator without any items to use to cook.

Staff was really nice, friendly, helpful and caring. That makes the difference, felt like home.

This Riad was everything I could have wanted and more. The building itself was absolutely stunning, rooms were comfortable, location was exceptional, walking distance from all of the best sites of Fez. The staff were very helpful and informative as well. Great value for what was paid.

Staff is awsome. They are very very helpfull! Breakfast is great!

Very friendly service, Beautilful house. Central location.

The shower was not very good.

place and staff

none

Beautiful Riad, excellent location and one of the most helpful and knowledgeable staff we ever had to deal with.

The breakfast buffet needs a little bit of an upgrade in quality and the selection of the food (limited choices).

the staff is amazing, I thank everyone, they are great

incomplete facilities

Spectacular experience. The service of the hotel is exceptional, attentive and welcoming. The views are spectacular to see fez with a panoramic view and a mint tea. The breakfast was very good and plentiful. The decoration of the Riad or Palais and the rooms is impeccable. The area of ​​the hotel has all kinds of shops less than 1 minute away and easy taxi access given its proximity to the medina door. I recommend it very strongly.