Very nice, close to town.

Check in process was complicated. This listing is managed by a management company that is only available from 8am-8pm. Any issues after that time, you are on your own. To check in you need to go to the main office where they give you a key to go to the property. The property itself is elegant. Looks professionally designed. However, this place was infested with ants. Every bedroom, every bathroom, all along the walls. Ants got into all our luggage. There was also NO hot water. We tried to bath our kids after a full day of hiking. The water was hot for 2 min and then it remained cold. It was cold in the morning and the following day. Had to take a cold shower. It was really not pleasant. The final issue was not as dire. The dryer only drys at 25% of the load volume. If you try to put more than a few items inside, the dryier did not work. We ended up hanging our cloths everywhere outside. I messaged the management when we arrived to complain about these issues. Somebody arrived the next morning to check it out. Sprayed bug spray in the kitchen, but did not do much to solve the problem. He also noted that the boiler was "on", which is wonderful, but still did not help the situation. As far as they were concerned, the driver was working. Needless to say, we so happy to leave! This was not a very pleasant experience for us.

We enjoyed staying at this property. Was just what we needed. Good condition, comfortable, beautiful, quiet and secluded.

We enjoyed staying at this location. The host was prompt and punctual. Had issues with hot water, and he showed up within an hour to assist. Ameneties were good, and had almost everything we needed. Would recommend friends to rent this house.

The property was clean, well kept and has beautiful views. It’s more impressive than the pictures. They were extremely helpful with planning activities and transportation. And were very forthcoming with information prior to and throughout our stay! We are very appreciative to everyone that we met and helped make our trip so amazing!

The home was clean, spacious enough for two families (we really utilized the outdoor area for eating/hanging out), and had the most amazing views of Arenal! We could not get the hot water to work in all the bathrooms, even with the host coming out to check on it. The kitchen has very limited food storage. But the a/cs work wonderfully and we had a great time there for the couple of nights we stayed.

Great property new and clean. Property manager easy to contact and work with

We enjoyed our stay at this beautiful home in La Fortuna. I will lay out the pros and cons below, but the pros definitely outweighed the cons and did not detract from the 5 star feeling of this property. Pros - Beautiful spacious home! - Very comfortable beds - and a lot of them if you need - Great outdoors space with great seating, pool, and terrific view of volcano - Great location - Secure and ample parking - Easy check-out Cons - Check in process required going to an alternate site to assist with check-in instead of allowing self check-in The last thing you want to do after a long drive is wait in an office for someone to help you get into your place. - There is one large window in the middle of the house that is just a screen to the outside. We heard music and conversations from the next door neighbors like they were in your house. - Limited hot water, but that seems to be the norm in Costa Rica