Proximity to the city center

Located next to a construction zone, extremely noisy to take calls, Had an extra door inside the washroom to cover the construction work(as mentioned by the receptionist) which was not acceptable. Average breakfast

Underground Parking, Very Clean

Easy access to elevator Nice layout of rooms

Good food and pool

Hate teens

Nice variety. Staff very attentive and friendly.

The French toast was a little chewy. Otherwise, all was delightful!

New hotel very close to my meeting

The breakfast was good. There was a nice variety of food. The hotel is beautiful. Our room had a nice view.

The location is not great. The area around the hotel is very old. The room was very dark. A bit more lighting would have been ideal.

The staff was friendly, open and helpful all the time. Gym was great, good variety of equipment. We liked the bathroom products in the pump bottles, especially the hand soap and lotion at the sink and the products in the shower - much cleaner and easy to use instead of a messy bar of soap. The restaurant didn't have gluten free bread options and once asked, they brought in a great variety of brown and white bread and bagels the very next day. Underground parking was clean and well lit The scent in the lobby, elevators, stairways and other areas was very pleasing, calming and refreshing The cleaning staff did a great job with cleaning our room every day, and they were very friendly and detailed.

The breakfast was very good, and the eggs were always done nicely. We liked the offerings of nuts, seeds and dried fruits available near the hot cereal area. There could be a few more fresh fruit options - they had oranges and apples and sometimes bananas.

Convienent

Traffic

Tolles Zimmer, bequeme Betten, freundliches Personal

Einweggeschirr zum Frühstück, extra Gebühr für die Tiefgarage

The pool was great, staff very friendly, comfy and clean room.

We couldn’t use the dryer because we didn’t have coins, the ATM didn’t work and we couldn’t charge it to the room. The only vegan options for breakfast were fruit and toast with peanut butter. There wasn’t a single plant based milk option. If there was oat milk, we could have had coffee and cereal at least.

Front staff was great room was nice and comfortable and clean

We had a late check put for noon, and house keeping came knocking at 1020, then attempted to open our door and enter 10 minutes later, not Impressed by this at all, was there for my bday and was looking forward to having a sleep in day

Clean room, quiet, nice bed, good breakfast

Wifi did not work - tried calling support who said it was fixed but still did not work

Классный, чистый, новый отель. Все понравилось.

Нет нареканий.

The staff went above and beyond to make our stay a great one. They were exceptionally, kind, attentive and helpful. The facility is very new and very clean.

The continental breakfast was good but would have been better with non-dairy milk (soy or oat) for coffee and cereal and more hot vegan options (hash browns, vegan sausage).

Beds were comfy Hotel staff was awesome

Elevator was sketchy, layout of room. Chair in room was uncomfortable too.

New

Staff were not knowledgeable or willing to go above and beyond to help or answer questions. Terrible communication about rates, promotions, and parking fees. The parking garage had NO signage which lead me to driving in circles to find a spot, and again to find the exit in the morning. I almost missed breakfast because it was never communicated to me when it was over. They made errors in charging my card and re-charged it twice when I asked them to change the card on file. They were also understaffed and it took me over 20 minutes to check in AND out.

Room was very nice and the bed was very comfortable

The underground parking exit wasn't indicated, there was no sign for exit anywhere, I found it because the light shined through the open garage door. From the underground parking, to go back into the hotel you have to go through 2 doors, the second door, closest the the elevator doesn't open. You end up outside the hotel if you take the stairs,

Room 702 - We were the first guest in that room. Smells great!

wow, where to start Garage door remains open overnight leaving me concerned over the junkies walking around outside & able to access your parking garage and vehicles inside it. Tried to take a shower and close the door for privacy and the door was unable to close because it was installed incorrectly, tried to hang a towel on the wall so I can access it after my shower to find the hooks uninstalled and left-on the counter waiting to be hung up I tried to use the sink and plug it, but there is a screw where the water goes down, so I was unable to fill it with water. The bed was uncomfortable. The pillows were worse when you lay down on that uncomfortable bed . I tried to put some drinks in the refrigerator and after an hour I went to get them and realize that the fridge wasn’t plugged in and when I tried to open the door, the fridge isn’t level and rocks back-and-forth. After that awful night we happen to go down for the breakfast to find a lineup of 15+ people waiting for food that seem to never come. the garbage cans we’re overflowing , the staff was super slow unhelpful and you couldn’t even get milk or coffee out fast enough how could a fancy hotel such as yours not have a simple thing like a coffee machine that we can enjoy a nice coffee instead of that bitter coffee that wasn’t even accessible multiple people complaining it was an awful experience

The location is good, easy access to the highways I used.

Breakfast was the weak point, a lot of disorganization, dirty place and lack of food, observing the area the hotel had two people working in the kitchen and they were not able to replace the food, clean the place and do the work in the kitchen , I gave up and left without having breakfast.