The place is nice, and has potential. In terms of decoration, design it's probably the best in Lagos. However many things are already broken/ not working and the management of the team is really not working... Service is very bad, if you come for work be ready to waste time (check in, breakfast etc.). Not appropriate for busy people. Really disappointed by the lack of transparency on the fact that there's no gym, it's under construction. Very bothering when you have a schedule of training to maintain and picked a hotel with a gym on purpose. If you look for the best design/ decoration it's probably here, best service/ efficiency is at Radisson Blu Anchorage or Continental. Which is weird because this one look more like a boutique hotel so it should be easier to manage but clearly there's a lack of skills in the teams, and big lack of communication. Don't waste time filling in their guests portal, it's completely useless you'll have to do it all over again at check in, and any request, even approved, you put on their portal, no one is aware of it... Breakfast is of better quality than Radisson or Continental, but no buffet and way too long to be served when you're here for work. Pros: - nice team, inefficient but nice - nice decoration/ design - tablet in the room with Netflix - Nespresso machine in the room - electric opening and closing of curtains from panels on both sides of the bed - clean room - ok food at the restaurant - ok mattress - soft towels - good set of amenities - no need to bring an adaptator, included in the sockets near the bed - USB and micro-USB sockets very enjoyable as they actually work (most of the time in Lagos you have them USB, never micro USB and they don't work)

Cons: - long check in while having done online check in before, quite useless in the end - first room very noisy next to construction, 2h30 to change of room - it was not written on the website and on booking that there was a gym: there is no gym, it's under construction, VERY bothering when you pick a hotel with a gym on purpose - wifi is very bad, keeps disconnecting and low bandwidth - all electronic panel to control light and curtains next to the bed, which seems quite innovative at the beginning, until you try to use it and realize 2 lights are not controled by it and you still have to get up to find how to turn off those lights... - bathroom door is transparent, so in the morning the day light comes in the room through the door - pillows are not fluffy a all - low quality duvet and sheets - you see Hermès amenities on the photos but don't be fooled, you won't have this in a standard room - 30min to wait between ordering breakfast and having it served, only to have hard boiled eggs when you ordered sunny side up, when you work you don't have 30min to wait at breakfast - after having requested through booking.com and through hotel guest portal a late check out, and having it approved twice the hotel contacts you the day of your check out to ask if you're staying an extra night because you didn't check out... and when you arrive to pick your luggage at 5pm they are cleaning your room because they've been told you stayed an extra nght, clearly no communication in this hotel team, and guest platform is a pure waste of time for guests as none of the info put on it were used. - laundry service ok but they forgot half of the clothes when bringing them back - water has a very weird smell both in the sink of the bathroom and the shower, a bit worrying - hair dryer not working - safe broken, couldn't lock it - hotel still under construction - no ATM - no SPA

The food, the staff, the quality of everything was exceptional, and I am very happy. I have the opportunity to stay with the Del

There isn’t much that I didn’t like. They are a brand new hotel, so they had a few hiccups, but they went above and beyond to rectify them.

It smelled so good. I am big on scents and they got this one right. It’s clean, well kept and the bidets are just perfect,every hotel should have this!

The bathrooms are a bit tiny and the toilet water came out brown sometimes. It may be the city’s fault but if they can do something about that