Limpeza, localização e funcionários

Barulho nos quartos do exterior da rua, comida um pouco repetitiva

Location was perfect, 2 minute walk to the beach ,restaurants and bars. Hotel was always clean and staff were always friendly.

The hotel and food were wonderful. The sea views were amazing. The beach was close and exceptional.

Location is good, staff is amazing and super pleasant and helpful!!

A lot of things are not as advertised online, this is not a hotel room, it is apartment suites behind the main hotel, kinda like aidrbnb. No parking, smaller rooms, small balconies, €15 per person for breakfast which is insane.

Very good location

We booked room with sea view and did get only part of it, pictures on booking was false and wasnt close what we booked

Everything was perfect. Clean room, awesome view. Tasty food.

Nothing

the food, location, swimming pool.

one of the receptionists wasn’t polite/helpfull. I didn’t like her behaviour, when I needed towels, key for the safe and on my checkout to find the bus stop to the airport.

Good view

No A/C. No Telephone. Broken TV. Rude M'tce operative. Rude reception staff .

Great location, excellent food n staff

Nothing

friendly helpful staff, excellent view over the sea

Location is nice, right between the two beach areas. Included breakfast is quite good.

Staff. Arrogant, unhelpful and unwilling to be, borderline rude. I thought it was about me, but it turns out that’s how they treat all the guests. Yes, it turns out tourists on Mallorca are not exactly the brightest kind, but it’s not the reason to treat everyone as if they were planning on throwing furniture out of the window. The floor where we lived apparently had quite a history of leakages. In fact, something was leaking in the corridor while we were there. Their solution? Put a blanket on the paddle. So in the evenings the smell in the corridor was terrible. And because it was apparently not the first flood in the history of this hotel, the cupboards and all the dishes inside smelled the same. For the price of almost €200/night this is the worst experience in a hotel I’ve ever had. If you have a choice, just don’t choose this one.

Roof bar and pool bar

Reception staff not helpful also unsure if I got the type of room I booked

Great location and excellent choice of food and drinks at meal times

The food was really good and cooked and presented to a high quality.

Nothing really

This is a beautiful hotel, it is modern & clean and very comfortable . It has a wonderful view of the bay and I loved relaxing on the sun lounger looking out at the water and the magnificent yachts.

Superb sea view from bedroom

The swimming pool is very small .

Location of the hotel next to the sea. Magaluf strip is only 5-10 min walk. Being vegetarian we were finding hard to find food in their buffet but once staff knew about it they were very helpful and chef went extra mile to cook vegetarian food for us. Special thanks to Chef Abel and Serigeta.

Room and view - quiet and overlooking the sea.

Mattress and bedding stunk of sickness - staff very quick to deal with it, replaced the king size mattress with two singles and fresh bedding.