The beds were comfortable and staff very nice

I had a cough and congested sinuses as soon as I entered the room and all night until I left then I was fine. The room air was stuffy. The plumbing in the bathroom had little to no water coming out at 6:30am, made gushing plumbing noises a little while later then finally had water. There was nothing in the mini bar which was just on the floor. The listing said bathrobes, and there were none. Overnight parking from 9pm to 7:45am also cost a whopping $24 on top of the room charge. Will not recommend this location any longer, have stayed here a few times and this was the absolute worst. Furniture outdated and musty, curtains didn't close all of the way, and I had promised my mom bathrobes for mother's day. Extremely disappointed. Will stay else where next time I'm in London. I didn't have time to complain as I was only in to sleep overnight in between wedding shopping and medical appointments but still was supposed to be a nice relaxing evening with my mom and it was very much a let down.

The pool was so big!

Check out at 12 would have been great.

The complementary cookies, water pressure, cleanliness of the hotel, temperature of the room, size of the room, cleanliness of the room, friendliness of the staff, the text message received after check in to make sure we were satisfied with the room

Pillows were too soft, shower curtain didn't cover the tub and flooded the floor, not enough coffee pkgs was only enough for 1 cup, would've liked to have known about the Hilton app ahead of time, no vending machines on the floor

Excellent place to stay in London Ontario .The location is perfect and the costumer was exceptional.

Beds were comfy. Staff was very friendly

Bathrooms are very outdated in the rooms. There is signs about there being a sauna, but when we asked they said the Sauna was removed a while ago 🙁

Location. Friendly staff. Easy to park. Welcome cookies.

Called staff at 7 am to ask a question before I got there. They said they were having an emergency and would call me back 10 minutes later. I had to call back 4 hours later with no call back. Then when I checked in they sent me up to a room with somebody already in it. Will not be using them again.

I like most in bed so clean and smells very good, very comfy and i slept well, the room was excellent I wish i could stay a bit longer❤️

Nothing