Great location. Room was spacious and perfect for our family

I was not impressed with the front desk staff on check-in. I was met with a lot if hostility and it was like I was putting them out. Also, more accessible parking should be considered. My husband is only able to walk sort distances and parking was an issue for us. I made a request of the property at the time of booking that was ignored. Itcwascrectified with a phone call, but I was a little irritated that there was an option to make a request at booking for it to be ignored.

close to home

ants in the carpets, by the fridge and bathroom. NO blackout blinds to darken the room. it was so bright all night. bed wasn’t the comfiest. but mostly the brightness and ants.

clean

couldn’t order room service, phone didn’t work. Only had one wash cloth in room. high pet fee.

This hotel is in a good location with lots of parking although I was charge for the parking

The first room we had was very smelly, the second room the smell was fine but the bathroom sink wasn't usable. We were told someone would come fix it but they never came. There was no remote for the tv so they had to take it from another room. The bedding was itchy and scratchy and I was up all night scratching. The towels were hard as a rock. This place looks clean but with the thick carpet, there is no way it really is. Also the restaurant was terrible. Nice staff in the restaurant but bad food.

beautiful location

absolutely nothing

everything was good.staff was very friendly.buffet breakfast was excellent.

The hotel was well maintained for the most part. It was clean and the bed was ok. I would say it's more of a 3 star than 4 star.

Pillows were not comfortable. Staff at the front checking us in was very rood. Seemed she just had an argument with another guest so she was short with us.

Little outdated beds were not comfortable and a ac kept going on and off all night. Was not able to shut it off or regulate it. Wifi was terrible and the tv was had minimal channels which was hard to maneuver. Plus gave us the wrong room when we got there which took 20 minutes to fix. For the price we paid which was 259 for the first night and 299 for the next night I would have thought we would have been a lot nicer then we got . Plus for the price you would have thought they would have breakfast included in the price we paid a night.

Cleanest & helpful people

It was all fine.

the room was alright

We had not hot water at night. The lights in the kitchenette part were flashing so we had to turn them off. There was a fire truck there when we arrived so we were kinda leery about our stay.

The room was gorgeous, as were the staff.

The pool was a bit cold

Bed was very comfortable. Location was very good.

There was a fouling in the pool. It was cleaned but the pool should have been drained and cleaned properly. Show head needs to be changed.the

heaTing system noisy and shut on and off an awful lot room very cold had to use heat lamp in bathroom to get extra heat plus leave open cupboard where fridge was installed to get extra heat,only left us 1 washcloth for 2!people for a 2 night stay, Tv volume terrible and picture not good.No pen paper or info in rooms anymore to know channels on tv or what’s going on and what’s available to do in area and can’t use Covid as excuse please Didn’t get the room I had asked for we are an older couple and wanted first floor but didn’t get it as per my request plus check in time was three and had to wait for room and ended up on second floor very disappointed as no way all bottom floor rooms were full