The location was great.

No elevator. Had to carry my bags up three flights of stairs.

Champêtre

Rien

The location was great. Although the attic room was very small, it was very quaint.

Didn’t really mind the three floor walk up until we wanted ice, the ice maker was only available three stories down by the desk. Our TV never worked. We alerted the guy at the front desk and he took our remote and said he would look into it. He said another room was also having a TV issue. We saw him sitting and chatting outside the hotel as we left. TV was never addressed even though we reminded him several times that day. (after we mentioned it at check out they removed two days of parking charge). We got the feeling the TV never works and he was just acting like it was something new. Parking was 10 minutes off premise. Our car was completely coated with dirt after two days of parking (large construction job outside the parking garage). Our first thought leaving Quebec City was to find a car wash.

Hotel was in center of old Quebec City. Great location! Restaurant was excellent. Room very nice, quiet, and comfortable

Nothing

Fabulous, fabulous, fabulous on alll accounts. The food, the service, the friendliness, excellent. I would do it again in a heartbeat.

Location is excellent for walking around Old Québec. Thick stone walls and venerable old staircase create sense of history. The room decor was

In current mode post COVID, there is absolutely no service. (No room cleaning, no replenishing coffee, cups, towels, water. No luggage assistance.) Access to the hotel and rooms is via many steep steps, posing a challenge to less nimble. Advertised breakfast was not included, and parking is a couple of blocks away. Overall, okay, but didn’t match my expectations for a 4 star hotel.

The hotel is in a terrific location, right in the old town, close to great restaurants and the water. The staff were extremely helpful and friendly. The room had charming decor. The bathroom was very cool, with an artistic touch. The attached restaurant had good food and nice staff. The parking was close and not expensive.

This is just part of staying in a historic building… we stayed on the top floor under the eves and the slanted ceilings were charming but also easy to hit your head on. Also, elderly people may want to get a room on a lower floor as the stairs are a bit steep. All worth it to us to experience the charm.

location

couldn’t work showers