what we liked about the property was the location.

what I didn’t like about the room was the fact that the new carpet smelled was so strong that we had to leave all windows open and fans on the whole stay. construction noise three days in a row not just the one day they said it would be going on. door on microwave opens wrong way.. couch cushions were old and falling apart.

Spacious, quiet, well equipped unit.

Great location, well equiped & comfortable.

Washing machine & clothes dryer not working, fan in ensuite bathroom also broken. We relied on working washing facilities as travelling around the country. Weren’t told before we arrived.

great apartment ideal for a family

The rooms were very big, WiFi worked well, fully appointed kitchen and laundry

I would have preferred not having to stop at Creekside to collect the keys and drop them off.

It was a great space!

Couldn't use the deck.

The pool and the spa. Kids love it. The location is good and with free parking. Fully equipped kitchen makes my family trip even better.

The dryer is not working.

Huge units, nice pool and hot tub.

Picking up keys at a lock box at the resort office instead of at one of the lock boxes at the property.

rooms were spacious, good ski in ski out location

hot tub was closed for service the whole trip without any notice. no action on the repairs during the time we were there. pool was heated for the first couple days and then was not heated subsequently

location & large hot tub

price

Great pool/hot tub set up. Very spacious suite.

The carpets could use a cleaning.

Our apartment was huge with 2 washrooms. Very nice and quiet location.

A small bike room.

Addition of umbrellas and more nice chairs at the pool

No air conditioning in our unit and no air conditioning in the hallways It was so hot in the hall ways and in our units(311/611/320) Hand sanitizers by the elevators was empty the entire week we were there. The pool was cloudy and dirty every day. The kids constantly brought up handfuls of hair.... No checking of water quality or cleaning of the water EVER during our stay. Before I booked at Woodrun I called and was told that the hot tub and pool were going to be in operation the week we were there. Our little grandkids just love playing in the pool but we were hesitant to even let them play in it and we were all VERY disappointed that the Hot Tub was not working during our vacation at Wood Run.

Great location 5 min walk from the Upper Village. The apartment was spacious, clean and comfortable with a nice view. We really enjoyed our stay here and would come back.

The balcony was very dirty. Someone had spilled sticky drinks so the floor was visibly dirty and very sticky. There was also little piles of other dirt, dust and moss, it didn't look like it had been cleaned for months. Because of this my husband did not want to use the balcony. We contacted the owners/company and they responded quickly and left a message. Unfortunately we were out hiking and it was not convenient to get back to them as our vacations are usually jam-packed. Since we were only there for a short time the issue did not get resolved.

having someone available to speak to when there was a problem would have been helpful.

Very good practice and guidelines set up to prevent spreading of virus. Booking for Swimming pool and hot tub is easy online. A lot of space in the unit, 2 bed rooms plus den, with living area and kitchen. Comfortable stay and just like at home. Fans are available in the unit. Location is super. Parking is free for our stay. Friendly staff and very supportive.

Hot day and the room temperature is high as no air conditioning. Limited access for facility due to COVID pandemic caution.

Space is so big. And location is convenient.

The ski locker’ lock is hard to open

Location is quiet, spacious condo, two big bathrooms

Out dated, lighting was too dark