Beautiful lobby, clean gym and pool

Thin walls, neighbors were very loud and even when quiet- the tv being low is still audible through the walls

it was ok

We came for a weekend away and for the Holland Tulip Festival but the unpleasant events during the night ruined completely our experience. At about 2:30 am a domestic dispute broke out between a couple in a neighboring room. They were both screaming at the top of their lungs for over 2 hours, often it seemed that it had gone from verbal violence to physical violence as the walls were shaking and you could hear things being thrown, people or things, who knows. Security came 3 times and the couple was finally evicted. Too late however to get any kind of sleep. It was absolutely horrible and the slow actions of security could have led to serious harm to either person fighting or other guests if they had gone out to check or talk to that couple or if guns had been involved. I found the hotel security inactions actions completely irresponsible and why was the police not called? At checkout, we complained about the lack of action and the impact on our stay and the hotel staff offered a "possible room upgrade" on our next visit. There won't be a next visit.

Beautiful hotel, great food, helpful staff.

Pool wasn’t very warm.

Nice toom

View from window was awful.

Location

The cost

Proximity to the conference attended Friendliness of the staff Restaurant options and quality of food

Parking Fees Having a microwave in the room would have been beneficial

The bed was very comfortable, and the pillows allowed me to sleep all night. The view from the window was oversaw by the waterfront very good. There was very little noise from other guests throughout the night. The maid service was excellent..

The bathroom sink had fine crack on the inside bottom, recommend replacement. Construction was ongoing inside the hotel and outside the hotel which was inconvenient getting around the conference rooms on first and second floors.

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