It was cheap

Unprofessional staff, no lift available

great room

no complaints

People

Everything was good

We enjoyed the breakfast..all was to our satisfaction..

big clean comfortable

shower head, have to stand right in front when turning on and believe me you will wake up and probably spend the day trying to get the hard nipples to relax

Overall/ the whole experience met our expectations.

Not many places to hang things in the bathroom

Didn’t get my room cleaned once because of my work schedule, I asked many times to try and figures out a time when they could clean but no effort was made. They also charged the wrong credit card.

Room was clean and quiet

Breakfast was very basic and hot items where cold not terrible appealingly

The breakfast and room were good and it was exceptional value.

The breakfast 'nook' required one to climb stairs so it wouldn't be accessible to to someone who couldn't manage the stairs.

Great location. The room was clean, we liked the furnishings in the room and that there were sheers on the windows.They also had usb ports in their plug ins. I also liked that they offered a complimentary breakfast and also had a lounge that offers food. They also have an East Indian restaurant, hairdresser, small fitness room and a purified water tap.

breakfast

very clean and the price was right

The bed were very comfortable (like sleeping on clouds). Staff was very helpful with suitcases for my aging mother. There’s no elevator but it’s great place for a great price. I will definitely refer to family & friends coming through & I will rebook.

Great price, good location, room was nicely updated. Only complaint at all was regarding the included breakfast at which all of the muffins and bagels were at least a day old and rock hard. Other than that, a decent deal on a cheap place to stay.

Muffins and bagels at breakfast were haphazardly wrapped in cellophane and were not fresh, hourly only 1 day old but not edible anymore regardless.

Room wasn't cleaned when got there at 3pm and didn't clean the room very good and no hot water and had a jacuzzi room so didn't get to use it and was the main reason on getting that room.told night staff about it and said it was impossible so ask them to come to room to see it and said to take it up with morning staff and they said there is hot water now and so wanted to file a complaint and they gave me a email address to message them for they should be the ones to do it for I went to front desk ware they took my momey

Dirty room and jacuzzi tub no hot water to use tub and got run around went to tell them of my complaints

the room is big, clean, with a jacuzzi hot tub which we enjoyed very much

I hope there will be a hand grab bar (for safety reason) and some cloth hangers in the bathroom

Price

The front desk lady was very friendly on Sunday checkout.

We booked a king bed, and they only had queen beds. The carpet was dirty. On the second day, housekeeping took the dirty towels but did not provide new towels, so in the morning, we had to go and find someone to provide towels. There was a coffee machine but no coffee pot in the room. At breakfast at 8:30, the eggs looked like they had been cooked at 6:00 am stuck to the bottom of the pan and dried out. The pool has been under repair for months with no notice on your site. Your check-in people really need to be kinder they young girls always make you feel like you are not people, just a newcense. Someone staying there had backed in their welding tuck when parking and in the morning started it to let it get warm. Because he was backed in our window unit sucked in exhaust fumes, and I woke up very nauseous. I did call the front desk, and she explained that it happens all the time. I think if you have this problem, maybe someone should take a walk around the building and ask these people to park their trucks properly before someone get carbon monoxide sickness. We stayed at your property at least 15 times in the last year, and after this weekend, we will not be back. We used to enjoy staying with you, but for future stays, we will look elsewhere. I really hope you make some changes back to the hotel we used to like to stay at.

nice shower and workout room

breakfast, no fruit,

location

the cleanliness or the lobby or the breakfast