Staff were friendly and helpful. Location is in walking distance to Bracebridge town center (15 mins). Location is in a quiet area; I had a good night's sleep. Bedroom and kitchenette are well furnished and in good condition.

The bathroom and wash basin were dilapidated; I could not bring myself to use the shower. The bathroom ceiling vent grill hadn't been cleaned for a long while. There were stains on one of the bedroom chairs. The TV picture was grainy on all available channels. The TV remote control was not clean. Distances to restaurants etc. published by Booking.com are innacurate (unless you can get there in a straight line). There was a noticeable gap at the bottom of the external door.

view. wildlife grassy area for the grandson

the pool was down

A gracious manager! Very clean

Pool not working

Rooms were clean and comfortable, with in room ac. Great location just outside downtown.

It was a bit loud, the door had a bit of a gap allowing some outside sound it. As well as some low level sound from neighbouring rooms. Overall it wasn’t a problem, but made falling asleep slightly more difficult.

The owner was so friendly, the bed and pillows were great

The room was clean but very old and run down.

The owners were wonderful. Hospitable, and friendly.

The bed was not great at all! The springs on one side were all broken and as a result the entire mattress slumped to one side.

The room was clean and we had a good night sleep

enjoyed having breakfast without need to leave location-good variety Great area for an evening walk along the shoreline

Non-functional swipe cards likely related to be soaked in cleaner- sanitization could be as successful using wet sanitizer wipe & being allowed to air dry before reuse. This method uses both mechanical-removes debris, oils & leaves a chemical film to do it's work. Another method that may work is a 70+% alcohol wipe-less likely to leave residue interfering card reading. Many years of experience handling similar situations & being told to be ready for a pandemic is part of my history.