Location

Sink in our bathroom backed up and smelled like sewage, no housekeeping our entire visit (3nights), pool was extremely cloudy (seemed like a filter issue) and cold (someone said the heater was broken).

Comfortable bed, Christine and waitress at the Irons.

Food at restaurant was awful, got hurt getting in and out of jet tub, allergic reaction to pillowcases/sheets. Not what I expected from Hilton.

Super clean, super friendly staff. Movie in the pool for the kids was a major plus!

Nobody informed us that the pool would be closed in the morning for renovations. We stayed at the Hilton to use the pool so the kids were sad when we couldn’t use it a second time.

Semi convenient. Spacious room.

Beds in double are super small.... I shared with my 9yr old (there for cheer competition at Foxwoods) & we were still super cramped in the bed. What happened 2 queen size double?...is this not a thing anymore? Room was very spacious but not super clean...my friend lost her diamond earrings there so we were really digging around for it (never found) & really saw how unclean the room actually was once we started pulling stuff out. Also WHY is the trash can the size of my 6.5 sneakers? One in the common area & one mini in the bathroom..... We were there for 2 days & in the first hour the trash can was completely full. Bigger trash cans are needed in rooms or please leave extra trash bags....Also my top blanket on my bed had a bunch of random blue stains all of it...for the price we paid for 2 nights (almost $700 which I get is normal now...inflation) we wouldn't have expected clumbs of someone else's hair under the sink & stains on our sheets. Beds are SUPER STIFF & HARD.

Very modern decor, clean, right across the street from a Starbucks and Mystic Village with shopping,food so much more

That we stayed one night lol

Loved the location

The pool was packed with kids and seemed dirty, there were very limited towels available. Also one of the days we went down to the pool at 12pm to swim. We were there for about 15 minutes then someone came to tell us the pool was closed because it needed to be cleaned (due to unsafe levels). He said there was a sign on the door. I personally didn’t see a sign as I’m usually frantically trying to scan my key card so my excited kids can get in. In the future, I would like to see a cone or something that acts as more of a semi-barricade to the door forcing people to stop and see what’s going on/read a sign before entering. There were multiple families swimming in a pool that was deemed unsafe. You have small children who usually get water in their mouth, etc.

It was right across from the aquarium

No room service

The decor was wonderful

The room had other people’s hair everywhere, the mattress in the king room was hard as a rock, the room was small for the price, breakfast was expensive and not very good. Mini fridge had no freezer.