Friendly staff, good Cleaning staff.

Musty carpets, dangerous neighborhood.

On the tram route into town Unlimited coffee Quiet Left to our own devices Bed was comfy Shower was good

Dated building and decor inside Lots of homeless and drug use on the doorstep

location is good

bed was very bad. could feel the springs. woke up sore

The daylight in that location!

Stuffy rooms and had to open the windows which outside had a dirty city smell. Heard screaming in the middle of the night from the homeless! The next morning, someone broke both of my back windows and stole an organizer for a nissan only and a blue night robe! Even at 40yo, I am failing and learning what not to do for the future. Growth people, if only all could do this! 😄😆

Tidy, well kept rooms and friendly, helpful staff.

Was quite far out from the main tourist locations although located close to public transport this took a while so sometimes an expensive Uber was the only option

Room was comfortable. Bathroom is not attached but you get keys for it. Toilet is your own with key. Shower is shared but door locks.

Loud area, but all hotels in this location will have that issue. Room is small which was fine with me but may be an issue for others.

The location was good.

There were issues with the hot water as it’s an old building. The shower was luke warm so I wouldn’t recommend staying in cold weather.

Good location, close to restaurants and small shops.

No heating. The doors could have better locks for security and guests confidence. Staff seemed unmotivated.

location. Easy to go to spot area.

Room is small

It was a Nice Stay and close to the Centre of San Francisco.

The Neighborhood was not great. And the room was a bit Small. It looked better and Brighter in the Pictures then it was in reality.

great location!

no parking on site.

Great location right on a tram stop.

The room was advertised with a heater but the heating never gets turned on for the building as far as we can tell.

Nice location

The Edwardian definitely needs some improvements and more helpful staff. We had to switch rooms after we checked in the hotel because there were a number of broken things in the room (window, shower handle…). We switched to a different room which was a little better but still needed a lot of improvement (stained carpet, outdated bathroom, outlets without covers,…). When we communicated it with the person at the front desk they told us we could go find a different hotel and that this one is old so it is normal. We asked to speak to the manager and they told us he was busy taking care of other businesses.

great location and room

no hand soap

Location, ease of check-in. Very clean and well maintained.

Need to cross the hallway to access the "private" bathroom. Very cold at night.

Location was perfect as I was visiting the War memorial for an event, The guy at the front desk was good and polite. Clean bathroom

Normal metal keys, so easy to loose. Lots of noise as it is on the street and no proper sound proofing The bed sheets were stained, and not just one or two stains, many stains all over. Just slept on the corner of the bed with my jacket on.

I booked this location because it was close to the venue we were attending. It was a 5 minute walk to our venue and it came with a small side fan. That is the only nice I can mention of this stay. Oh, and it was safe.

When given our room key, we were told that we were on the first floor which was on the second floor. Our room was literally a closet with a bed. The bathroom and closet was to be expected but the room size and set up was honestly surprising. The room was too small for the size of the bed so when you walk past the end of the bed you hit the tv mounted on the wall. The plug on the wall of the tv did not work, you have to use the extension cord they have running from the bottom of the bed. There were so many wires coming from under the bed it looked like an electric fire would happen. The bed also came with pillows that were so hard that we woke up the next day with a neck ache. The blinds on the window were broken and the window just showed a brick wall. There was no microwave, mini fridge, or even a ice bucket container. Was not worth the money that was spent for the room and the pictures on the website look a whole lot nicer than the real thing.

The room was clean, the bed was comfortable, the towels were fluffy and clean, the wifi was easy to log on and rather fast (though slightly unstable), the hotel was located not too far from Union Square where we had meetings (but you have to cross the infamous Tenderloin... I had never seen people smoking fentanyl in front of everybody, including cops, before, so it was informative, I guess?).

The central heating didn't work at all (it was already schedule to work only during few hours of the evening and of the morning but during our stay it didn't work at all), the room was therefore quite cold and the humidity was palpable. The windows do not isolate from the noise of the traffic (which is 24h7 on this avenue) so I slept very poorly. The water of the shower was lukewarm at best if taken after 6am. Only one light bulb in the bathroom not greatly situated so the mirror is barely enlightened. The outside graffiti covering half of the window of the bathroom didn't help. During the night, it's the opposite, you'll see the light from everywhere (street, hotel corridor) in your room, so pack your sleep mask. Nobody was there when I checked out at 8am so I couldn't get an invoice nor give any indication for it (but the staff replied quickly when I contacted them by email).

The staff was very accommodating, letting us keep our luggage there all day after we checked out as our flight wasn't until the late evening. Great location, close by to the main subway lines allowing for easy access to the downtown core. Highly recommended

Nothing to like and the hotel should be delisted from Booking

Room: cold, not clean, electrical sockets not properly covered, cold water in shower, top floor room raining in