Staff awesome , great location , room awesome & comfy

Nothing

Walking distance to AT&T stadium

Clean

No slippers

Clean staff friendly and helpful

Breakfast wasn’t very good

Close to football stadium, clean, good corner room with bathroom essentials like two way mirror, shampoos/conditioners/body wash in shower. Love that. Breakfast choices of food good. Nighttime crowd good.

There was a lady (I think named Ashley) at the front desk who genuinely seemed to care about our issues. Also the lady when I checked out said she would let her manager know. The two different maintenance people were nice but neither could fix the issue with the air.

When I called to complain about our air, Gwen at the front made me feel like I was a child that couldn’t work the air. After I kept talking, she reluctantly asked someone to come look at it although she assured me nothing was wrong with it. When they came up, he said it was the motor and couldn’t be fixed with us in the room. All rooms were full so we were given a $36 free breakfast and a box fan. Not much for 3 nights in a hot room. Gee thanks

The location was very good.

The bathroom was very dirty and the buffet was not great or not good.

The buffet breakfast had many options and the food was delicious. The hotel and my room were very clean. Upon arrival the front desk staff were friendly and had me check in quickly and 2 hours prior to the check-in time. The location of the hotel was in perfect walking distance from Globe Life Field stadium, it was about a 10 min walk. I was attending a conference and felt very safe walking there daily morning and evening.

I left a very special notebook and pen in my room #1844 on the bed accidentally and when I called housekeeping to see if it was returned, I was told no not at the moment, but they would look into further and get back to me. No response after 1 day. I called back and spoke to the front desk and I was told they would look into it and get back to me and they didn't. This was very disappointing!