the staff was friendly, and the room felt like home . perfect for a place to stay if you’re tryna get on your feet

the furniture was out dated and scratched up. the hallways smelled old and bad

Nothing

it was so dirty, smelly, the room wasn’t clean when we got there. The guy said that was the only room available, so we left. There were towels on the floor, the bed wasn’t made. Just awful

Good customer service

N/A

absolutely nothing

100% bad decision

Room was big and clean .nice and quiet not far from stores and restaurants

No breakfast

No towels Smell bad They weren't polite

the location & the amount of space within the room was great for the amount of people we had staying with us

First they made us check the room before I could check in, which was sketchy. For being a non-smoking facility it smelled like smoke in the hallways, the elevator did not work & we were on the 3rd floor. There were cracks in the door frame & no bolt lock for extra safety, made it feel very unsafe. We asked for toilet paper because we were about to run out & they tried to give us a half used roll because they had none. Also exterior doors did not require a key card to enter the building from the side doors.

Nothing we did not stay here

The staff told us to call booking and get our money back because they would not stay in that room with their family it was terrible and we ended up sleeping in our car because I couldn't get my money back and I couldn't afford to get another room

friendliness of the staff

price

Rooom dirty and smell a lot of smoking

Clean and workable heater and a clean restroom. Quite área without dogs barking most night

Absolutely nothing

Still waiting for my refund from booking.com I paid thru booking.com the token that booking.com provides for the hotel to accept my payment was not working spend over 2 hours on the phone ended paying out of pocket and booking has not refund me! Hotel had bed bugs I had to leave called the front desk did not offer to accommodate me to another room or options not even my refund for paying out of pocket to a room that I did not use at all! I have pictures and videos.

Nothing noisy

Nothing

Worst Hotel in Arlington, Texas. Receptionist doesn’t do their job. GM and assistant GM don’t respond to calls.

It's close proximity to our destination

First floor window did not shut or lock. Microwave didn't work. The bed was worst than sleeping on the ground. We got one pillow each and they were terrible. The coffee was weak and horrible

The room size was great

The room was severely dated

when we got to the hotel they told us they didn’t have my room available when we purchased it ahead of time