Great location.

Don’t like taking the elevator to the first floor. Although this is not a big deal. ALSO the coffee bar in the morning was not adequate for this property. You need huge improvement here. Have coffee and light breakfast for sale every day. Not the restaurant. Improve here our all choose another when I’m in the Twin Cities.

Rooms need updates

Beds were very comfortable, room was clean and very quiet. The restaurant on site was very good, but we only ate there for breakfast Saturday(it was closed on Sunday). Convenient on/off access from highway and only a fee minutes up the road from Mall of America.

I had reserved a standard room with double beds, but upon check-in, I was told they did not have any so they upgraded us to a king bed club room. It was a bit inconvenient for my friend and I sleeping in the same bed, but we made it work. They gave us access to their club lounge, which was never stocked with snacks/beverages when we went in. Parking was HORRIBLE. The parking lot was in terrible shape, narrow aisles and they had many areas roped off stating "in maintenance" so I am hoping they are in the process of repaving and redoing the parking lines.

It was very quick and efficient to check in. It looked very sleek and put together. It also felt safe.

Parking was tricky just because of construction.

Meals were all excellent and the staff were friendly and professional Enjoyed the quiet atmosphere.

it was quiet and clean

No microwave in the room. Although a lot of hotels don’t have anymore.

conveniently located

that the room I had wasn’t cleaned when I arrived, and the one I was moved to didn’t have properly working air conditioning. when I reported this to the desk they didn’t offer to switch me (I was there for six days).

Beautiful hotel

All above

Took forever answering phone and food coming to my room in a box

good water pressure

This hotel always exceeds expectations and I always look forward to coming back. The hotel could be busy but never feels like it, from the beautiful lobby to the friendly staff, to the fact that it’s pet friendly, everything is superb.

The wifi could be better but we were in a corner room so it was a bit expected

We were there for Saturday night and the restaurant was closed on Sunday. That was disappointing. The first room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next room rough-housing, so we asked to change to another room. The front desk was always very nice and accommodating. There is no pool or spa or anything extra. It is just a hotel room for the night.

The restaurant was closed on Sundays and we didn't get to have breakfast or brunch.