Hospitality, cleanliness, comfortable.

N/a

Pros: Due to the construction going on around the hotel I was a little skeptical about staying at this location. However, once I went inside I felt relaxed immediately. I checked in with a young lady named Nykia who had great customer service and an amazing spirit. She was able to help me with my requests, and made check in a breeze. The suite I booked was a double queen. It was CLEAN fully stocked (with toiletries, towels, washcloths, etc). I absolutely loved the nightlight that was attached to the bathroom mirror, it made my nightly bathroom trip visible and easy. Everything was very modern and well kept. Cons: The pillows on the beds were awful! They appear to be full and Fluffy, yet a little firm. Omg, as soon as you lay on them, its like laying on a Deflated air mattress. You mine as well lay flat on the mattress. I literally had to stack 3 pillows to get some kind of head and neck support. In conclusion my stay at the Sheraton Fort worth was WORTH the money. I'd stay at this location again.

Good location

it’s under construction

All good

everything

nothing besides parking

Very nice hotel the bar staff was great no major issues close to everything

Location,comfort,staff,parking, security

They need ice machines available on all floors. Prices in downtown too steep.

convenient location to event

Very outdated. Price exceeds the room quality.

the location and staff

The squeaky door our room was next to, it was the house cleaning. It was very squeaky every time they would open and shut the door

Didn’t like the smell of room and the fact that payed parking was almost required

This hotel is beautiful and relaxing. Breakfast out standing and their service is welcoming. I really enjoyed it and definitely be back.

wifi was fast. breakfast was good also.

old property not maintain properly. hallway was dirty rooms look like has not been cleaned in a long time. sheets does not look clean. I asked to have my room cleaned every day, but it was never cleaned. it is a shame they are using Sheraton name and offering services like a motel.

good environment and helpful and “out of the way” staff

parking was tough for a f350

the location was so easy to find. the staff was all so friendly and welcoming. the beds were very comfortable. the room was clean and the air conditioning worked very well.

the bathroom was a little small, but nothing unbearable.

The location was great. Easy to get to from the interstate and easy driving distance to everything we had planned to do

Paying for parking as a guest was pitiful

awesome location, the hotel is located right in front of one of the main city sightseeing - the water gardens. All downtown is available by foot. nice people work in the hotel, good breakfast.

parking is $25 though my booking said it’s included. dirty windows in the room.