The bed was comfortable and the setting of the overall location was awesome.

There needs to be a coffee access near the breakfast rather than all the way over by the exit.

Clean large room... great hot tub that stayed opened late... wonderful breakfast, facility and outside views and grounds

NA

Everything was great. We had a problem with our hair dryer and they replaced it immediately. All the staff was very nice and helpful.

You can hear the trucks and cars on the freeway. That’s the only thing I can say that was “wrong” with the hotel. The noise from the freeway wasn’t super bad.

Room and breakfast were superb

Restaurant was closed at weekends - we were unaware and there was nothing within walking distance

Robin at the front desk is a lifeless, unfriendly,plain person who’s intentions where to make us feel unwelcome. The town itself is already sketchy and below our comfort zone. Getting to a hotel to feel safe and comfortable would be the goal. Then you are not greeted or welcomed by this lady. I spoke with the manager (?) and she told me this is the first she’s ever heard about a complaint about her. Come on! There’s NO way this women hasn’t been treating guests like that. I hate when people say things like that. It takes the importance out of your complaint. Anyways, she shouldn’t be in a place of power. It’s obvious.

See above

The location was phenomenal. Backdrop behind hotel unforgettable. Breakfast was great! Hotel staff super pleasant. Cleanliness abounds. Comfortable large rooms.

Can’t say is dislike a thing!

Only the evening check-in staff was welcoming.

Breakfast items, bagels, and english muffins were not replenished regularly; guests had to ask for them, and the juice ran out. NO change or token machine for laundry facility room; being rudely told "no" when asking for only $3 in change and them being told to go to the grocery store shouldn't be an option; who carries cash these days, and for that matter, quarters! Lastly, what people do in their private lives is their own business, but when you come to work, you should dress to represent; having one's neck exposed with hickies is not a good representation.

nice property in Green River