Location

Your staff is so rude and service too Yesterday I was on the desk for ask to solve the problem of the wc in the bathroom that is blocked and we can t use , i m here with 2 sons one is 13 years old the other 24, … was 10:40 pm at the desk the woman told me that they haven t another room because the hotel was full… I told or you fix or you give me another room ! The woman say “ I try to fix “ …. I come back at hotel after party at 02:30 and the bathroom was still broken …. I come to the desk , and I ask for a key for use the bathroom, and at the desk they say “ mouse your staff in another room “ I replay , I can t now wake up my son , and muove all my staff , I can at 11 pm but not now , and the staff answer “ or you Miu e or you stay in this room !” I replay , l I have a little don , is late , I can’t , please let me use another bathroom tomorrow we leave , and is insane to lay for a room that have no bathroom , and when I. The evening i Asked for morve in another room you told me isn’t possible , and now at 02,30 am is possible !!!!!”””” Very bad staff ! Very big trouble !!!!! Now I m in the room without possibility to use my bathroom !!!!!!!! Marriott …. 4 stars hotel …. I can t believe . I want to be refund Il tuo messaggio sarà inviato alla struttura tramite Booking.com Inviato da iPhone

Nothing

Everything. Never went. You all were supposed to get me a cancelation fee refund, but you didn't even try. I still got charged. It is not fair. I canceled a half hour after booking and still got charged. I will never ever book with you guys. I will be sending negative reviews with everyone. Unless you get me my refund.

Location

Updates to rooms

The room was a good size.

It is a very tired looking property. All around there was chipped woodwork and doors and windows weren’t that clean. The mirror in the bathroom was all black around the edge where it was worn out. There were a few hairs around the floor which weren’t mine. The door frame to the patio could have done with a good clean. Had to go for breakfast in a separate place called Lolos. We had breakfast included but you could only have one American breakfast and the other breakfast had to be a choice of only 4 items. On the second day they tried to charge us for coffee and juice. It is also more in need of a refresh and the inside of the door is filthy. The floors outside look like they needed a good scrub. All in all very disappointed with this hotel. It’s expensive to stay there and in my opinion not worth 4 stars. Certainly would not stay here again.

The beach

No….microwave in the room. Fridge in the room was not balanced , things kept rolling out! !!!

I love the view and the size of the road

The front desk staff that handled processing payments was not the best the communication was not the best

View over looking the beach was superb. Great room, pool was outstanding

Nothing

, hospitality, beach, cleanliness, room, beach was clean

Too many steps to get around…. to the beach, Starbucks Dogs allowed on the beach and in the water. Dogs not wearing a leash

Not much. The Starbucks was good.

The rooms were tiny, the pools were hot and not refreshing. The cost of food and drinks was insane. The extra charge for Wi-Fi and umbrellas at the beach were an extra charge which I thought was crazy given the price of the hotel.

The location was excellent.

Breakfast was outside of the building.

Close to the beach

There was no microwave in the room

I like The fact tht it smelled good once I walked in the front door

For one I was not awear I had to pay an extra $250 jus for a beach front room when thts what I choose upon booking! Then my toilet ran water for three of the four nights I was there after they fixed it. The shower was not clean nor the tub and I feel that if I paid over $2000 I should hve received better! No microwave have to pay $25 per night to have it brought into your room! This was one not so happy trip cause I feel like I got ripped off!

Right on the beach. Pools were not over crowded. Staff was always amazing!!!

No laundry except dry cleaning available.

Worst hospitality, even the room service was third class, even on repeated calls room was not cleaned.

Nothing to be liked except the view. Paid such a high amount and service not worth the penny

Everything was smooth.

Service could have been bit better . As example they couldn’t provide detergent for the laundry and Made me wait a hour then told me it’s not available.

A/C did not work properly. Bed and paillows were uncomfortable