Location, close proximity to the Airport, very clean and family friendly, regular shuttles to Dulles Airport

When I booked the property it was mentioned as "Pay at the "Property", but my credit card was charged two days earlier., Secondly instead of two days that I had booked, I stayed only for a day due to some unforeseen circumstances, I was still charged for two days, I would have preferred if one day charges had been returned back

Didn't eat the breakfast

Ate at the restaurant. Never again! Extremely slow service provided by Andre. 5 service staff standing around and only 3 tables, but it still took 10 minutes before anyone approached us for drink order. We stayed because we were hungry, it was 7 at night and we were staying at the hotel. Server forgot to put in our appetizers. Meal came 35-40 minutes after we ordered. Had to chase server down for drink refills. Food had a good flavor when it finally came out, but definitely not worth the time or the price!

Did not have breakfast. Location was convenient for airport which was our reason for staying there but it wasn't pretty!

Lack of a bedroom safe as standard was a surprise / disappointment at a hotel designed for (international) travellers.

Didn't have breakfast. Location convenient for airport.

Lack of bedroom safe as standard

We enjoyed the location, and the hotel facilities. The front desk staff were really nice. The room was big, clean, and confortable. The breakfast buffet is worth it for $15/person. The shuttle left us at the airport on time. The only negative thing was that the shuttle driver was in a rush to go and slam the van door hitting my right arm. It was painful, so I recommend a little more caution with the clients.

The shuttle driver was not cautious and hitting my arm was not fun for a long international trip afterwards.

Great customer service. Very clean. Friendly people

-Reception staff very friendly and helpful. -24 hour shuttle to airport. -Comfort and cleanliness of room.

Distance of elevators needed, if you were on higher than 4th floor.

great location very clean

at checkout Casper was very rude and didn’t feel like he wanted to serve customers