The brick building for right into the Williamsburg atmosphere. The beds were comfortable. The Dove brand toiletries were a nice touch. The breakfast was delicious and mini-store was very convenient. The staff was very friendly and the owner was kind enough to give my daughter a free bag of skittles!

The a/c leaked water onto the carpet, leaving it soaking wet in that area for our entire one-night stay.

quite/ clean/ great breakfast/ friendly staff/

nothing

Clean, convenient, friendly staff

Mattress could be updated

every thing

nothing

Very good breakfast provided. Nice pool .

Nothing

Location very good. Room was clean. Bathroom nice and very clean. Cleaning staff were very good.

Room needs better lighting. Beds not very comfortable and pillows too soft. Used pool twice and no towels available either time. Breakfast is typical. We were charged twice for our stay but it was straightened out after 3 calls. Asked if room service found a lost pair of glasses after we left but did not receive a call back. We have stayed at at least 5 different Holiday Inn Expresses over the years. Will continue staying the other ones that we have been to.

Everything

Nothing

The beds and general room was comfortable and spacious enough for 3 adults and two small children to share. The breakfast was fresh with lots of options beyond what we have had before.

The hotel was clean and overall quite considering they had two or three busses there. The staff was friendly.

Nothing I could think of right now.

location

bathtub slippery . bars on swimming pool steps unsteady

very clean nice breakfast

n/a

Cleanliness.

Difficult making left hand turn leaving the property.

Awesome staff, treated you like family. Breakfast was great; good selection, always stayed stocked up. Very clean hotel

Nothing

Staff was friendly

Shower door did not stay closed.

Good location

Toilet made running sound all night

Nice location, decent breakfast, comfortable, pretty clean, and affordable.

The pool could be cleaned better. There were films of dirt floating around.

wet clean great staff

I did not get the room I booked

The cleanse leanness of the room. I have a five month old baby.

The room that I bought, which was king size. when I entered, the window was open, which was broke and they downsize my room and it wasn’t any different and the amount refunded back to me.

Breakfast was true value for money! Recently forced to stay at the Ritz in St. Louis, this IMG hotel exceeded in location, amenities compared to cost, convenience, and especially and above all, friendliness and helpfulness of staff…and at a fraction of the price! Walking distance to some of the best restaurants on the East Coast.

Bath light switch linked to fan so one cannot turn on one without the other.

Everthing

Perfect

I was really impressed with the size and cleanliness of our room. My only 1 suggestion would be to have another light in the bathroom :) While the mirror light is awesome for getting ready, it is very bright in the middle of the night. We loved the pool and morning breakfast! We will definitely be visiting again!