Location

Internet was poor in rooms. Would not ask for password. Worked in the lobby

location and free breakfast

my reservation said king suite with hot tub. they said the property had no king suites nor hot tubs. they said booking.com had incorrect information about the hotel. they also said our reservation was for the day before. I had the reservation and confirmation with the correct dates. they were rude and said they charged my card for the night before. we had double beds microwave coffee pot did not work. it was a decent place to stay. not sure what the confusion was on reservation and accommodations but very disappointing.

well maintained and clean

good location

AC unit did not cool down enough for me

Staff was friendly and helpful. Location is perfect. You can walk to downtown shopping mall and trails around you

I wish they have hot tub and bigger swimming pool.

Water fountain and elevator wasn’t working

location and price

toilets very low

Very comfortable beds, nice amenities

Bathroom had no fan

Breakfast meal. Very friendly staff and management. Rooms well furnished with necessities. Great location , close to Blowing Rock, Tweetsie Railroad, resturants, bars and Boone, NC.

Toilets have no or little force to flush, not enough toilet paper- only one roll and no bar soap for shower. The ice machines are not good-very small ice melts before you get to room, and parking lot is terrible with bumps and potholes.

Amazing staff. Close to lots of food options.

Bathroom, the toilet was installed too close to the wall and was difficult to ues. There was no soap in the shower dispencer, conditioner did not work.

The breakfast is very good. Friendly staff, good location.

Clean, accommodating, good location, good breakfast, had everything we needed

No hair dryer in room, ac wall unit was a little noisey

Sofa bed very uncomfortable

The beds we’re comfortable and the front desk employees were very pleasant

The bathroom had some mold issues on the floor by the tub and the tub was slow at draining

ok

Price was increased probably because of the festival. Second night more than first. Overpriced for families traveling. $460+ is ridiculous for 2nights, and price dropped drastically the next day. $3.50 for a bottle of water!!

The beds were comfortable. the breakfast amazing. location was perfect.

Hit water wasn’t consistent. The water would good, then get really nice and hot, which I like, then go back down.

Everything was great

Nothing was bad

The room was clean and comfortable and met our expectations.

The heat/air unit fan was so loud, even on the lowest setting, we could not hear the TV when it came on. The TV was very slow to respond. There was no guide channel. The controller did not operate very well. Difficult to change channels and very slow.

The staff was extremely helpful.

Interior of room. Air from outside coming into the room through the a/c heater unit. No hot water. No telephone connection.