Location

Breakfast wasn't included

Location and beautiful grounds. Absolutely stunning property.

loved everything!

the room was cleaned and the restaurant was great!

we were charged for the room that we already paid on booking.com so we had to call back. the wall is super thin. we heard the family next door scream at each other from 6:30-9:30 am.

Beautiful setting inside and outside

can’t think of anything

Everything and everyone were beyond amazing!

Having to leave!

The beautiful grounds and rooms. The great restaurants. The beautiful Christmas lights. The friendly staff.

All the rain we had, but I know that you can’t do anything about that.

beautiful property and restaurant excellent

pool was closed and we did not get any notice before hand

Loved the pool, hot tub and food

Nothing

The updated lodge decor really made the room feel fresh and new!

The hotel itself and the grounds were very nice.

The staff in the bar was not very friendly at all. We sat for a very long time at the bar without being waited on and when I finally asked one of the people if we could get a drink she told us she was in training and walked away. The other bartender was very rude when we asked him about what kind of bourbon he had and still didn't aks us what we wanted so we finally left. Also the way the TV works, for those of us who do not use streaming devices it was very hard to figure out. I had to call maintenace one day to come in to help.

Atmosphere décor and architecture setting was beautiful

Was not able to get a dinner reservation

Breakfast daily, good choices Dinner one evening, very good Grandkids used pool Some did a little fishing

Disappointed we couldn’t enjoy bonfires, was told they were private for wedding both nights. Felt entitled since we paid daily resort fee Too many steps as several had mobility issued. Dinner items very expensive

The location was fabulous, walkable from Blowing Rock town, next to trails, beautiful lake where we saw deer and nearby the Blue Ridge Parkway. Room was huge and beautifully decorated. So pleased to have real mugs and glasses! The only hotel during our 3 week trip to the USA to do away with disposable cups! Yippee and full marks for that.

Brief moment at check-in where they refused to recognise rate agreed through Booking.com. and tried to over-charge - shame. They did back down but it was an unpleasant moment. We intended to treat ourselves to a meal in the (very pricey) restaurant during our stay but were told they were out of stock of wine! What????!!! There was a supermarket round the corner .... why on earth wouldn't you send staff there to buy a few bottles to get by??? The hotel would easily make a profit selling that - an unacceptable scenario for what was otherwise a top notch resort hotel.