Asked front desk several times to fix shower backing up on a week long stay. Never got fixed. Also power went out completely day of check out at 9am. Extremely hard to pack up. Pool not working. Stayed in Family suite. No windows for priciest room. Paid parking $18 a day

Service

Rooms were very clean. Would like to see more than one restaurant inside tho.

One restaurant

Clean and hassle free

There wasn’t anything I did not like

Fabulous staff

Restaurant meal gave me diarrhea. Suite had 2 AC’s. The one in the fitting room didn’t work.

Very clean.

That I had to rent a extension cord for $15.

rooms are located close to convention room

no coffee for rooms. Coffee was provided on the first day and then I was told they were out of coffee for the next several days. No Housekeeping service… even after several days. i finally got them to visit on the 6th day, while I was in meetings. the beds were made but that was all, No refresh of the bathroom, and… the worst part, my door had been left open. i received an apology phone call from the manager. the restaurant has very limited offerings and no accommodation for allergens. i found this quite odd for an international airport hotel. the pool and spa were broke the whole time

Close to PDX, free shuttle

We chose this hotel for an overnight stay before flying to the East Coast because the description said they had an indoor pool and hot tub. There was no mention of the pool being closed; we only found that out when we went downstairs, searched for the pool, and saw that it was being remodeled! We ended up getting some of the money refunded but we were still frustrated because we had been looking forward to a nice evening in a hot tub. On top of all of this, they forgot to give us breakfast vouchers so they wanted to charge my husband for the breakfast that had already been paid for. There was a fraternity meeting at the hotel that night and the young men kept a lot of guests up almost all night, on many floors. The staff was unable to cope with the loud and drunk frat boys, despite getting multiple noise complaints from the other guests. Too bad.

shuttle service

the value for my money