Nothing

Bad old mattress. Dirty shower. Old furniture. Old dirty carpet. Price is very high, especially for such an old hotel, that had zero renovations or adjustments in the last 10 years

Good value

Breakfast is no longer available

Personal was nice

WC was clogged, they had to change us room, the new room was also in a rough shape, the faucet was broken and shower too.

It was a cheap room, however since I experienced what is thought to be bed bugs, I might consider staying elsewhere from now and this is my second time staying. Please have staff deep clean the rooms. It will save time and money in the long run.

I may have been bitten by bed bugs. I noticed in the morning I had multiple bites around my chest area that are patterned just like bed bug bites compared to a mosquito (multiple bites in a zig zag patterned closed together). The staff and everything is excellent but I think they should do a deep clean of each room because it will save time and money in the long run. It sucks because I enjoyed my stay and the location and staff are super nice, however I’m wary now because of my last experience.

All is well. We came back and will be coming back again on our future trips

No complain.

All of them

No complain

Shower heads need to be cleaned. Room had overwelming smell fabuloso.

The attending staff were grossly unqualified, unintelligent, and despicable in representing the franchise and corporate entity. I was appalled by their treatment of me as a senior professional. There will be notifications issued discouraging corporate and client patronage at Granada Inn, Santa Clara, CA

Your employees were reprehensible. Intel will never be there again! Know that!!