Todo

the room was damp and wet felt like a swamo. the refrigerator did nt work my brought food went bad

the room temperature

su ubicación

la alfombra y las instalaciones comunes. La decoración muy oscura

Clean

No direction from staff related to the free breakfast area. We were seated at the bar area and paid for breakfast. Breakfast was included in our reservation.

I enjoyed the fruit platter and waffles.

Would have liked a wider selection for breakfast.

They took my money twice and the room cleaning was very bad

They took my money twice and the room cleaning was very bad

Staff and facilities were excellent

Having to pay for breakfast

Our stay was extremely bad and the staff are not friendly at all, we had major problem with the amounts charged on our credit card as it exceeded the amounts agreed on booking.com. And what everything even worse is that at the end of the stay and despite that the full amounts for the room were paid, we were shocked to hear heavy knocking on the door at 8:45 am, and we asked who, a women said: I am security. And started saying you are requested at the front desk and I can not let you stay in the room, that was extremely improper and offensive behavior, and she stayed standing on the door, we went down and we argued that they should not charge us more money and we complained at booking.com, finally, we reached one manager on the front desk who was able to stop this nonsense and we were able to check out, however the extra amounts that were in rightfully changed were not returned to us, but we were extremely relieved to leave the property

Everything, the staff were not friendly, the food is not good the amenities in the rooms are minimal, there was no free internet, and if you use internet you will be charged 15 dollars per line per day. And another major issue, you should not put your credit card with them as they keep charging you though you already paid