Close proximity to my family

My room wasn’t clean when I took possession of it. Not stocked daily with regular coffee in room… no breakfast offered on site

Very clean room and big.

I asked for a balcony room when I made my reservations and every time I stay at this property I’m always told it’s none available.

every member of the staff was fabulous!

nothing

Amazing staff, very friendly and helpful

Location

Breakfast was non-existent and a fire occurred during the stay.

nothing aside from the staff and location

the room wasn’t clean the hotel wasn’t clean and we had to evacuate because someone smoking carelessly outside smh and no compensation whatsoever no breakfast voucher or anything offered not even water while we were outside for almost an hour no hospitality

room had hair on floor(corners)

Everything in the hotel was beautiful stay me and my husband enjoyed it

We didn't like the breakfast we thought it was a buffet we didn't get to eat what was i think paid for

clean and comfortable, extremely reliable airport transport

the mattress was so soft I felt that I had to stay in the middle to keep from rolling out!

I stayed there for three days and the television did not work. I had several complaints about the television they tried to fix it on numerous times and it still wasn’t fixed when I suggested to have a new room they staff member said that they did not have any rooms available I continue to stay because I was celebrating my 60th birthday, and I was very disappointed that for those three days I had to be in the room with no television.

I didn’t like that I was complaining about the television did not work and they did not try to move me into a different room. They kept sending the maintenance guy to come and fix it but yet it never got fix all the time that I stay there for three days. It’s really sad that it could be a great experience, but they end up being very dissatisfied.

Convenient to all amenities in the area. Shopping and excellent food choices.

The pool area was closed.

I loved the location. The staff were all friendly and helpful. The shuttle was very convenient. I’m very thankful for this experience.

N/A

Nothing

not kept up

the beds were actually really comfortable and I liked that they have a TGI fridays downstairs.

the property wasn’t as clean as i would have liked. the mattress on the pull out couch was stained, as were the couch cushions, and the shower didn’t drain properly, we also didn’t like that we couldn’t adjust the room temp. we called to make sure the pool was open and we were told yes but we got there and the pool was actually closed, the only reason we went with that room was for the pool, they did offer to go across the street to another pool though… you also have to pay for parking.