The proximity to the airport and the free shuttle were nice. There were no bed bugs after I conducted a full search but these are the only positives I have to share.

I requested a high floor room and was given first floor room 100 which is one inch away from the side exit door. It was extremely noisy at all hours of the night and the opening and closing of that side exit door makes a BOOM sound every time someone slams it open. People were loud at all hours & the traffic noise never did decrease which isn’t the hotels fault but something to note after an exhausting day of travel. I didn’t expect much from this hotel, I booked last minute due to a misconnection but it was not in good condition. I didn’t sleep under covers if that tells you anything.

The quietness.

I liked the property. No dislikes.

Good location , Felt safe and very nice

The location and area

Check in/ out was very quick and easy.

Parking was hard to find. Hotel shares a lot with another hotel and a restaurant.

It was very clean & tastefully decorated. Loved the free breakfast

A pool or sauna would’ve been nice.

Clean, although pillows smelled musty. Everyone very pleasant and helpful.

They charged a deposit of $100. And each time they say it will be returned, it’s never returned. This visit I asked how do I get my deposit back, and they’re answer was 3rd party which is booking.com is responsible for my refund of the deposit. I stay often in this hotel and I have yet to see a deposit refund. My room is always clean when I leave and everything in place. I would like to continue staying but I need a response on deposit.

The room was clean and the bed was comfortable. Most of the staff was great.

One staff member refuses to help accommodate my room to be cleaned. I just wanted the garbage and used towels to be removed and vacuumed. This was my first time at this hotel so I did not know I had to ask for 24 hours in advance to get my room cleaned.

Staff was amazing

No complaints