Breakfast was plentiful and delicious.

The sink wouldn't drain.

The fact that the rooms always smell fresh and clean. And always friendly staff.

Had a great experience. There is nothing to say negative.

We had a room in the back facing the woods—very private and quiet. Great work out equipment. Cracker Barrel in walking distance.

Lots of kids running the halls at night. Not the hotels issue but annoying

The location got everything you want right around you. From food to shopping and even gas.

Being on the bottom floor. The people on the second floor were very loud, just them walking sounded like a heard of elephants.

the property was fine but tricky to find after dark. shower was great with lots of water pressure

breakfast was disappointing. the selection was limited and prepackaged.

Desk Clerk Jane was GREAT! Warm, friendly, professional. And Jim in Maintenance quickly took care of a little drain issue in the vanity. Great Staff. The management keep the property very well maintained.

Not used to double beds. Mush prefer Queen or King. But that is my preference. the doubles were comfortable.

Cleanliness

Bathroom could be updated. Way, too expensive! Services are minimal since the Pandemic, and prices are too high.

very clean, quiet and staff very helpful!!! would stay there again!!!

Nicely appointed, very clean, friendly staff, has a small laundry room which was awesome & breakfast included.

The property was still in covid protocol, so if you were expecting to have your bed made or towels replenished, that did not happen. You had to bring your towels down to the front desk for an exchange. Likewise all warm food was in plastic packaging. However everything was presented in a clean environment.

quiet

n/a

I liked the breakfast, there were a lot of choices to pick from. I also liked the fact that there was a pool and hot tub.

I think that the swimming pool could be a little bit warmer. Also, there should be a bigger sign out front by the entrance because it is easy to miss the driveway.

I usually stay here every few months when I’m in town for work. it’s back off the main road and quite and there’s a Cracker Barrel out front if I’m hungry.

friendly staff clean rooms

friendly staff..good breakfast

Didn’t have the breakfast.

Snow in the driveway, but I understand its winter.

Great location. Close to everything.

Property is conveniently located close to the mall which is why I chose the property.

Exciting the property is not easy if you need to go left due to the amount of traffic in Traverse City - had to cut through another store property to go the direction needed. The pool was closed with no explanation and not listed on the website - when staying with children that like to swim this was not ideal also the pillows were terrible - the property should look at replacing the existing feather pillows with another option.