good location

bathroom a little small. toilet was low.

Breakfast was ok

The room next to ours appeared to have no one in it. The door was open all evening and beds not made. It looked the same at 06:00. The "secure" door from the back parking lot is broken, no need to swipe for entry

Very clean and comfortable. Pleasant staff. Good b reakfast

Everything was fine

Thus hotel is very clean, exceptional breakfast & beds/pillows very comfortable. We will stay again.

Breakfast was so good beds are comfy very clean

Pop medicine

Excellent Staff

garbage in my container

location

bathroom

Breakfast was fresh. It had everything except a prepared fruit medley option in addition to whole bananas, apples, and oranges. Eggs, sausage, cereals, juices, breads, and coffee were all good. The location and price were both good. The staff members were friendly and helpful. The rooms and bathrooms were clean and well equipped.

Some updates are needed. Carpets are a bit dingy. Some furniture items need to be re-upholstered or replaced. The surrounding properties aren’t as well kept, making the area seem a little sketchy as you drive in. One of our rooms had an air unit that was difficult to control and a bit noisy.

exceptionally clean. very comfortable beds

nothing

Clean and comfortable. Very convenient location.

Staff - Monique in particular... Wonderful! She took such great care to make it a great visit.

Well, I had late check out but night clerk didn't tell housekeeping, so they were knocking on my door @ 8am. Regular checkout was 11am. Wayyyy to early.

Rooms clean fresh breakfast fantastic

I booked two king size rooms to be connecting. When we got there I was informed that they didn’t take cats we had our cat with us. It was explained to the Expedia agent when we booked our rooms that we had a cat. The web site for this BW in Rick Hill indicated it was Pet Friendly. Nothing was said or written at the time I booked the rooms. My Granddayghter was driving from New Jersey and we drove from Florida to pick up a cat that was surrendered by a previous owner. My Graddaughtet tried to get into her room before we got there. She was told no cats by the front desk plus she was told she needed a credit card for incidentals expenses that might occur during our stay(1night only) Well that was never mentioned at the time I booked two rooms and paid for them. The hotel front desk worked with us and we finally got too our rooms. I would suggest that the web site be adjusted to indicate that No Cats Allowed. We are Best Western Rewards holders and I find this all too much. I would appreciate you looking into this and making the necessary corrections. Thank you. Anita Kjallberg

Convenient location, safe place to stay.

The bathrooms are small.

Stayed at this hotel multiple times. My go to in the Rock hill area.

Always an enjoyable stay, nothing I can say I dislike.