especially checking in Molly was informative & extremely helpful & with valet was so nice restaurant breakfast was excellent and delicious House keeping needed or wanted very clean checkout same as coming in Easy Peasy my experience was memorable (attending family wedding) my stay was Great!

it's an old property with lots of charm

the air conditioning broke on night #2 and it was 90 F outside we were boiling and couldn't really pick up and leave bc we have a small child. they did fix it the next day and comped us so that's good

staff helpful, inside of hotel was very nice.

immediately outside was a large gathering of what appeared to be homeless/methadone addicts. Made my daughter very uncomfortable.

Nice hotel - clean and spacious. Staff were friendly and helpful.

the continental breakfast was mostly just packaged yogurt.

Charm and bedding

No indication of no maid service

Excellent location… great area to walk around. Close to cafes and restaurants.

bathrooms need better cleaning, hair in bathroom when checked in, needs better vacuuming in rooms

the staff and the room!!! location was close to everything.

no cold drinks in vending machine.

Very pleasant hotel in downtown Providence. It is a more traditional hotel, with slightly old fashined look, which is part of its charm and character. We had a Junior suite, which has a sitting area and a sleeping area - very comfrotable and pleasant layout and an excellent bed.

The location and the hotel was beautiful! Our room was huge and well appointed.

We liked everything.

great location, quiet neighborhood, nice restaurant with great breakfast. staff friendly and cheerful!

operating bar

Valet Parking, lovely large room. seems to be central to most things but we used it as a base for Newport visits.

Bar closed temporarily. Good places nearby though so not a problem.

Got in late, my feet hurt and they offered to fetch and fill my ice bucket, gave me a fan as requested. Comfy bed and pillows. Great location. Valet parking was more helpful than I realized it could be. Needed something from my car at 2am and the host offered to get it from my car for me since the valet folks wouldn't be in for a few hours. Gave me trail mix and bottled water while I waited. The entry is huge, stunning really, with marble floors.

I do wish there had been a sofa but it was one of the last rooms, last minute booking. I was happy to get a room in Providence.

Great amount of space in both the room and bathroom! King bed was super comfy. Hooray for the late check out (we work nights so not having to be up before 10am was a bonus). Bed was comfy, and it was wonderfully convenient that there are usb and outlets built into the nightstand amenities (so many hotels still don’t have that). Also, that valet text system was cool. Thanks for feeling boutique-ish but being up with the times!

We waited about 30min to get our car, but that was most likely because there seemed to be a baby shower arriving as we departed, so this sentence is more for me to say hey we see you running around and we’re smart enough to be situationally aware (because let’s face it, people are idiots and common sense ain’t all that common), but if we were some of those said idiots we probably would have needed a check in from the kids just to say hey we haven’t forgotten about you or you’re next on the list or whatever it is you might need to placate them. Not to take away from how the boys were hustling around, I just don’t want any guests getting snippy with your staff! It’s hard to find good help these days. Thanks again!!

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