Room was very comfortable, bed was great. Breakfast was one of the best we’ve had in a hotel that includes breakfast. Staff were very helpful.

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The location was perfect! Staff was friendly and helpful. Hotel and rooms themselves could use a lot of updating.

The hotel and room felt very worn and outdated. Even the breakfast area felt was very outdated and old feeling.

Great location, close enough to walk around Providence. Quick lifts. Lovely room. Great breakfast options - coffee, juices, waffles, eggs, cereals, fresh fruit.

Nice dining room, beds and room.

Front door should be easier to find. went around the building several times the 1st time.

Nice room, very pleasant customer service clean handicap accessible room

Restaurants and clubs in the area were not handicap accessible.

Great location.

Staff were friendly and accommodating. Instead of choosing valet parking we parked around the corner via the valet's suggestion at a lot which was more convenient for us. After we checked out but before picking up our car for the day we were allowed to use the locked lobby restroom. (Thanks guys!! Much appreciated!) The room was clean and comfortable and breakfast was convenient and satisfactory. As we mostly walked around the city we found that the hotel's location was fantastic.

Our room had a view of the parking structure next door. Not a problem - just not pleasant.

Location. The included breakfast was handy and decent.

The only negative was the bed was a little too soft for our liking