Loved it!

Being woke up at 6:47 by a Jack hammer downstairs outside!

The location and the view was excellent

The beds could have been a little more comfortable and the breakfast needs a little improvement other than that it was alright.

What breakfast? There were packages of two slices of bread....if you got there before 8am. No plates, no napkins to put those on. The coffee maker in the lobby did not have any milk, so selecting the latte option was useless. (I don't know why the happy emoji is preselected. My experience is 😕)

The odors. The feeling of not being clean. The staff. The lack of breakfast (despite marketing the cost as being inclusive of breakfast).

Great location! Many things within walking distance..I loved the view amd enjoyed the hot tub.

The continental breakfast could of had a little more!

The location was great and the breakfast was fresh

Nothing

Hotel staff was friendly and accommodating. Free pArking deck

Breakfast was extreme disappointing at best. I’m guessing it was because the hotel was so empty but regardless I had higher expectations than the small Selection of items provided breakfast sucked and I definitely feel like I was overcharged for the room considering I was one of three guests there which meant we received limited breakfast.

clean

heater wasn’t working properly so we were cold most of the night. Maintenance man came in and stated it was working fine but if it were why did it take like 8 hours to warm the room?

Did not have any breakfast. Coffee not very good

The bathroom was dirty as were some of the towels

everything it was very nice

staff was in point

the view from our bed was amazing. being up high with a beautiful view was amazing.

Our room was so dirty. We stayed in the exact same room a couple of weeks prior and had an amazing time so we wanted to be in the same place again. Starting with the bathroom the bowls for the sinks aren’t secure at all. There was what looked like dried toothpaste in one of them. There was hair on the toilet in a couple of spots and when you lifted the toilet seat it hadn’t been wiped thoroughly. Moving on to the bedroom area the side tables had sticky stuff on them. They were a little dusty. The jacuzzi had hair in it. The area rug they have in there looked like it hadn’t even been swept let alone vacuumed in days. The rest of the room is hardwood or a hard surface and that hadn’t been swept as there was dirt, hair and other things on the floor. Breakfast was a waste of my time honestly. they had these honey packets that were crystallized!!!!! I went through maybe 6 or 7 packets to cover 1 piece of toast. Cleanliness this time around really ruined the experience for me.

very convenient and view of beach and restaurant in building very good food and service

The floor hadnt been swept the bathroom was dirty mirror still had splatters on it was not cleaned the countertops were not cleaned

cleanliness

everything was fine

location, room was clean and staff friendly

dated fixtures and broken furniture in the room, hallways were dirty and had odd order

It had a pool, microwave, and fridge. The balcony was great. The restaurant was great.

There was no breakfast provided in the morning. The floor in our room was sticky.

quiet we where 2 of 7 guest

staff not to friendly

The property was clean

No breakfast

The location

Been coming to this hotel for 6 years now. Every New Year wasn't all that bad, but the room was not even as close to being as nice as it was last year. Frig didn't work, hole in ceiling from leak , black spots around d tube and bathroom ceiling. I guess since they are no longer Best Western Sand Castle and now just Sand Castle Resort, the up keep of the hotel has gone way down. They used to serve breakfast, but they don't even do that anymore. Been my wife and I traditionally come here every year to stay, but next year may change, or we may give it one more chance. And for a nonsmoking hotel in which you get fined for smoking in a room, there sure is a lot of dope smoking in the hotel not hard to get a contact buzz and I smoke cigs never use to be like that either. If I had your kids I probably would not stay there. But like I said we may give it one more shot next year Our room was a king room 902.