The pool

Location

Rooms were very clean

Atmosphere

It wasn’t enough parking and my ac didn’t work when we arrived but they fixed it

Great location on the beach 🏝️ the view of the beach from all the rooms.

The floors in the room were dirty. The hardwood floors made our feet brown. We could tell when we took off our socks and when we stepped into the shower. The carpet section had a few stains. It needs carpet steamed.

Location & newly refurbished clean rooms

Nice people

All. Good

Only was in room for 30 min after traveling all day when we reserved room it didn’t say hotel was going through renovation! We couldn’t get any sleep with all the banging and drilling . All amenities were not available but pool and food ! No beach access which is whole purpose of staying on beach! Totally disappointing event that I never had before at a best western ever ! Asked for refund still haven’t seen refund yet ! Called 2x !

Every thing at this hotel !!!!

NOTHING! RIPPED OFF! They wouldn't let us in because they had no water when we arrived, They told us they could cancel, and still charged us $118.80. Let me repeat, Best Western Aku Tiki Inn stole $118.80 from us and did not provide any service or anything in return for our money, Must be nice! It was not our fault that the property did not have WATER and they wouldn't let us in.

1. They should not be taking reservations if they cannot provide the very basics like water. When we tried to check-in, we were told the property did not have running water. They would not allow us to check-in! That's what a reservation is for -- so you know in advance that you have a place to stay before you arrive. 2. If they cannot allow people to check-in on the designated date and time, they should text or call customers in advance to let them know. 3. If a hotel takes reservations, they should be able to provide a room, bed, bathroom, water and electricity. That's just the basics. This hotel had no WATER and would NOT let us check-in. 4. If you cannot allow your guests to check-in from a reservation at the designated time, politely agree to cancel the reservation with no penalty and no questions asked. We arrived here after driving all night, non-stop from PA. We were looking forward to taking a shower and getting some sleep, When we arrived at 4:00 p.m., the front desk clerk said she could not check us in because the property did not have running water. I asked her when the water would be back on. She said she didn't know. I asked her for an ETA on when the water would be back on. She said she didn't know. I asked her if there was a water main break or something in all of Daytona Beach, and she said she didn't know. I asked her if she could cancel the reservations, and she said yes. I was disappointed since the property wasted our time, but I understand things happen that may be out of their control (like a water main break with no ETA of when it will be back on). She was polite and understanding. She said she could cancel the reservations as we had planned to stay 6 nights. She suggested we find a room near Ormond Beach. We left and found another hotel. About 5 days later I noticed that $118.80 was permanently charged to my card.