The bed was comfortable..location was safe..

The rooms really need updated 😩, it's clean somewhat but it don't feel clean..but the worst part is the staff does not stay on the premises so if you don't get your room cleaned that day and come back a Lil late then you will not get any towles"thats why I always try to bring some with me from home"..so it's a little inconvenient when they put a sign in the window saying call some other hotel if you need any assistance..this place has to compete with alot of other hotels and most of all of them have been upkept unlike this one..It would be great if they would keep it nice..

close to downtown Gatlinburg

the tv kept going on and out there wasn’t a breakfast the bed was like a rock.

one floor near town

no breakfast no hair dryer

Location

The price should have been cheaper since we had to travel to sister motel to get breakfast and no one at front desk to answer questions for two days

close enough to walk to downtown attractions

property needs outside upkeep

Location was good. Check in was quick.

We got two rooms. The rooms was very Musty smelling like water damage or mold. The bathrooms in both rooms was disgusting, hair on sinks, floors, and tub and dusty so we know it was never cleaned. The tub was awful, deep yellow from age and the tiles had mildew in the grout. Couldn’t let my family shower in either room. The carpets was so old and filthy, I was scared to let my family walk on them without shoes. We stayed at this motel as it was the last available in the area, I can see why because it was so aged and filthy. The only decent thing was the beds was clean.

N/a

The whole experience

Close to everything and Free Parking

Uncomfortable Beds and poor breakfast.

So close to the centre. Very polite staff. Great value! Super clean.

close to town

the false advertisement about their exceptional breakfast. it was cereal, toast, yogurt and the milk was spoiled in the carton.

jacuzzi ok

an electrical issue in bathroom fan not working. Very cheap low grade soaps and shampoo. Towels i use to get in grade school, "cheap thin, and old".

walking proximity to town

nothing

Staff was awesome

Trash pick up every morning at 5:30 am

Great location. Walking distance to everything.

The property was run down and dirty. Obviously money not being invested back into the property. No commodities that most hotels have.